- Assume the General Manager, Emerald Lounge responsibilities and duties during his/her absence
- Drive innovative promotions, menus and concepts; creating a destination of choice for both hotel and external guests
- Utilize effective control of food, beverage, labour, and operating expenses
- Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
- Ensure the implementation of standards in guest service
- Assist the General Manager, Emerald Lounge and Marketing Team with innovative ways to drive business to Emerald Lounge
- Attend meetings with Beverage Representatives to contribute to the overall beverage program
- Oversee and assist in the creation of new seasonal cocktails each quarter
- Responsible for overseeing beverage cost and ensuring it is in line with budget
- Responsible for overseeing the monthly inventory of all glass and barware
- Contribute in the selecting of wines on our master list
- Act as an ambassador for both the hotel and the City to provide Guests with a stronger outlet experience
- Handle Guest concerns and requests in a timely and efficient manner
- Constantly seek out ways to improve product and service, as well as increase volumes and profits
- Assist with the selection, training, and development of all Colleagues to ensure timely recruitment and career growth
- Plays an active role and works with the General Manager, Emerald Lounge during the budgeting process
- Consistently offers professional, engaging and friendly service
- Provides facilities management through ensuring furniture, fixtures, equipment and the dining room is well maintained and clean
- Follow department policies, procedures, and service standards
- Follow all safety policies
- Other duties as assignedQualifications
- Minimum 2 years Food & Beverage leadership experience, preferably in a fast-paced luxury restaurant/bar
- Previous bartending experience required
- Previous point of sale system experience required
- Extensive knowledge of spirits, wine, and beer
- University/College degree in a related discipline preferred
- Previous experience working within a strong cocktail culture an asset with the ability to craft a rotating seasonal cocktail list
- Must be flexible and able to work various shifts
- Computer literate in Microsoft Window applications required
- Excellent verbal and written communication skills, as well as advanced interpersonal skills to coach and motivate
- Positive attitude and a consistent calm disposition, with the ability to model our high standard of guest service in a fast paced environment
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all timesVisa RequirementsMust be legally eligible to work in Canada. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. Primary LocationCanada-Jasper-The Fairmont Jasper Park LodgeEmployee StatusRegularJob LevelManagement / SupervisoryScheduleFull-timeShiftRotating / Shift WorkClosing Date
- Mar.
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General Managers and Assistant Managers Needed - Canada - The Fairmont Jasper Park Lodge
Description
Jasper, ABFull–timeAssistant General Manager, Emerald LoungeAt Fairmont Jasper Park Lodge, exceptional service and flavours are the hallmarks of every dining experience.
a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door.
Assist the General Manager, Emerald Lounge in leading and managing the day to day operation of the Emerald Lounge, ensuring all service standards are followed
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