General Manager - Kleinburg, Canada - The Doctors House

The Doctors House

Verified Company

Kleinburg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

THE DOCTOR'S HOUSE - GENERAL MANAGER

Who we are:

XXI Chophouse is located within The Doctor's House in a sprawling estate in Kleinburg. Complete with gardens and fireplaces, this high-end steakhouse and worldclass event venue strives to showcase professionalism, client-satisfaction, and success.

Job requirements & responsibilities:

General Manager responsibilities include formulating overall strategy, managing people and establishing policies.

To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

Ultimately, you'll help our company grow and thrive.

Responsibilities:

Oversee daytoday operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Recognizing, motivating, coaching, and training all team members in achieving operational excellence
Maintain a strong level of customer service
Creating schedules for staffing and event processes
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management
Ensure staff follows health and safety regulations
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements:

Proven experience as a General Manager or similar executive role
Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problemsolving aptitude
BSc/BA in Business or relevant field; MSc/MA is a plus