Guest Services Attendant - Toronto, Canada - Mastercraft Starwood
Description
Guest Services Attendant (Valet, Bell & Door Person)
The SoHo Hotel & Residences, a member of Preferred Hotels and Resorts, is a fully renovated luxury Hotel located in Toronto's Entertainment District.
As a Guest Services Attendant, your duties include:
- Assist guests upon arrival and departure
- Provide excellent guest service to internal and external clients in a polite and prompt manner
- Handle guest complaints/problems while always striving for guest satisfaction
- Support to the Concierge and Front Desk departments to ensure smooth operations including door duties, luggage assistance, parking vehicles & guest amenities
- Offer guests information on the hotel and the surrounding area
- Coordinating and multitasking job duties in a busy environment
- Working cooperatively in a team environment
- Other duties and responsibilities as assigned
The qualifications for this position are:
- A valid G-class driver's license is a must & as the ability to drive manual transmission cars
- Ability to lift 50lbs
- Excellent interpersonal skills and communication
- A friendly and outgoing personality
- The ability to work a variety of morning & afternoon shifts and be available Monday to Sunday
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