Vice President - Ottawa, Canada - Mastercraft Starwood

Mastercraft Starwood

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Mastercraft Starwood is a leading residential real estate developer and property management company in Ottawa and Toronto.

Mastercraft is developing a new generation of purpose-built rental buildings which are state-of-the-art, transit-oriented, and energy efficient under the SoHo brand.

We are looking for a

VP, Property Management Division who is responsible for overseeing and leading the success of our SOHO Purpose Built Rental Property Management Program. We are a leading luxury condominium and rental property developer, seeking a dynamic service-focused leader to oversee our new builds.

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Duties & Responsibilities:

Maintain our new generation of purpose
built transit
oriented state of the art rental buildings to SoHo luxury standard
Create a community atmosphere with SoHo Social Clubs and SoHo Hotels
Oversee building amenities & dedicate time to fostering a welcoming environment for tenants ie. create a calendar of events, plan movie nights etc.
Oversee & proactively manage the building technology and keyless card access; troubleshoot any problems with urgency
Oversee the SoHo Ottawa apartment hotel portfolio
Oversee move ins of new tenants & ensure a warm welcome to the building
Create positive tenant relationships through professional & effective responsiveness to, & proactive consideration of tenant issues, thereby ensuring that tenant expectations & landlord criteria are being consistently met
Oversee rent collection and arrears; work with Property Accounting Division and oversee delinquent payments and accounts; manage accordingly
Ensure proper legal action is taken against any difficult tenants; know all applicable tenant laws & escalate accordingly with eviction notices if appropriate
Oversee & proactively manage the building keyless card access; troubleshoot any problems with urgency
Ensure that there is 24hour emergency coverage for the property at all times
Coordinate & distribute all relevant tenant communications
Monitor the completion of maintenance work orders
Measure the quality of work of MMC team members and vendors against established standards
Establish and maintain comprehensive files on current tenants, suppliers and contractors
Assist Property Accountant with annual budget & ensures all expenses, arrears are reconciled accordingly
Review in detail all purchase orders for the property to ensure clarity and justification of requirement
Be available on call after normal working hours for emergency situations.
Other responsibilities as required

Qualifications:

Full indepth knowledge of The Residential Tenancies Act.
Over 5 years in Property Management with experience dealing with the Landlord and Tenant Board
Strategic selfstarter with a drive to ensure appropriate performance metrics
Tech Savy with the ability to troubleshoot problems
Knowledge of MS Office and other computerrelated skills
Customer focused personality
Excellent written and oral communication skills
Yardi or MRI experience would be an assets
Knowledge of Fire Safety Plans and Life Safety Systems

Our Company has an accommodation process in place for applicants with disabilities. Accommodations are available upon request at all stages of the recruitment and selection process.

Job Type:
Salaried - Full Time