IT Technician - Vaughan, Canada - CG Technologies Corp.

CG Technologies Corp.
CG Technologies Corp.
Verified Company
Vaughan, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
This is a great opportunity to work in an exciting and rewarding work environment. We are looking for a well-rounded IT professional who is a good fit within our existing team. Your primary responsibilities will be providing day-to-day technical support, completing IT project activities, and assisting Junior Technicians as needed.


Responsibilities include:


  • Troubleshoot, research, and resolve technical issues.
  • Ability to work on projects and meet deadlines.
  • Performing equipment setup/troubleshooting (PCs, Servers, firewalls, switches, mobile devices)
  • Maintain technical documentation
  • Working with office staff in various technical roles.
  • Participate in an afterhours oncall rotation schedule.
  • Access to a vehicle is a must as some light travel around the GTA is required.

Must-Have:


  • A diploma in a recognized postsecondary program in computer technology.
  • A minimum of 35 years of experience deploying computers and solving PC, network, OS, and other technical issues and providing client support in a structured help desk environment (or an equivalent of experience and education)
  • Experience supporting current versions of Windows Server, firewalls, and Wi-Fi infrastructure
  • Advanced Knowledge of TCP/IP, DNS, DHCP, and Microsoft Active Directory
  • Experience with VMware and/or Hyper-V hypervisors
  • Experience with Layer 3 networking, network security, and protocols.
  • Experience supporting physical servers
  • Excellent verbal, written communication skills, organizational skills, and presentation skills
  • Troubleshooting skills with an ability to resolve complex IT issues in a reasonable timeframe
  • Strong analytical and problemsolving skills
  • Strong work ethics with a proven reliability factor
  • Participating in the 24x7 emergency IT support rotation (oncall)
  • A valid Ontario Driver's License and transportation for offsite work (mileage reimbursement provided)

Beneficial:


  • Experience with deploying and supporting servers in Microsoft Azure
  • Experience with Veeam or similar enterprise backup solutions
  • Experience with Bitdefender or similar enterprise antimalware solutions
  • Experience with Autotask or similar Help Desk ticketing system
  • Experience with Fortinet firewalls and Wi-Fi access points
  • Certifications: Microsoft 365 Certified: Fundamentals,

Microsoft Certified:
Azure Fundamentals, MCP, CCNA


Job Types:
Full-time, Permanent


Benefits:


  • Company events
  • Dental care
  • Extended health care
  • Onsite parking
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

COVID-19 considerations:

Application question(s):

  • Do you have experience troubleshooting TCP/IP, DNS, DHCP, and network connectivity issues?
  • Do you have experience supporting and troubleshooting Microsoft Windows servers and Active Directory?
  • Do you have a car and a valid driver's license for commuting to work and client sites?
  • Do you have experience working for a Managed Service Provider?

Education:


  • DCS / DEC (preferred)

Experience:


  • IT support: 3 years (required)

Work Location:
One location
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