Dental Office Receptionist + Administrator - Toronto, Canada - White Tooth Dental
Description
Established dental practice in
West Toronto (at Bloor St and Jane St, 5 minutes walk from Jane station) with 4 chairs looking for a dental receptionist who is committed, friendly and is _
looking for their "forever" home_ working with an amazing, tight-knit team helping our kind and loyal patients.
We are looking for someone passionate about the dental industry and skilled in their reception duties; someone who is looking to make a _
long-term career in dental reception_.
You will be the lead/ solo office receptionist/ administrator for a busy 1 dentist (2 dentists working part-time, never on the same day), 1 assistant, 1.25 hygienist office. A sterilization assistant/ office receptionist floater is available 1-2 days a week (on days 2 hygiene are working).
What we are looking for is someone who is an already skilled receptionist; someone who is very confident in their core reception skills:
- Customer service
- Friendly and pleasant
- Helpful
- Understands how to book, fill and keep an efficient schedule
- Have excellent professional verbal and written communication skills
- A desire to genuinely help our patients/ clients
- The importance of documentation in the patient's chart
If you are:
- Able to follow directions; instructions; and checklists accurately
- Interested to "learn a new language" (assuming you have no dental experience)
- Detailoriented
- Organized
- A fast and independent learner
- A selfstarter
- Up for a challenge
- Are open to learning more things as well as learning a new way to do things you already know how to do
Main responsibilities will be patient intake and care coordination, answering the phone, booking and confirming appointments, recalls, follow-up on dental predeterminations, billing and dealing with dental insurance, referrals, keeping track of invoices and paying office bills, helping keep track of office statistics.
PLEASE TAKE NOTE:
Hours are:
Monday 9:00 AM- 6:00 PM/ 7:00 PM
Tuesday 8:00 AM- 5:00 PM
Wednesday 7:30 AM- 4:30 PM
Thursday 8:00 AM- 5:00/ 6:00/ 7:00 PM
Friday 7:30 AM- 12:30 PM
(Average 33h-37h/ week)
- HOWEVER_
Please note that as the office grows, your specific shift start/ end times and days may need to change (short or long-term) to include more evenings or one (possibly two) Saturdays a month.
Experience with taking assignment of benefits preferred
Familiarity with ABELDent preferred
- >>_
Commute/ Parking:_
- _We are best accessed by _
public transit_ _(Jane station)_
- _There are no staff office parking spots_
- _General building parking is not available_
- _It may be possible to rent a spot (please inquire_
- _
Paid_ _parking available_
- _Free side street parking available (when you can find a spot)_
- _Green P lots are available nearby_
Position start date:
IMMEDIATELY
Duties:
- Handling cash
- Invoicing customers
- Handling accounts payable and receivable
- Generating financial and operational reports
- Processing payments
- Handling multiple projects and tasks at once
- Handling sensitive information in a confidential manner
- Processing medical billing, insurance verification, etc.
- No
NOTE:
starting salary will be commensurate with level of dental-specific reception experience (ie. for someone with no dental experience, starting salary will be $20.00-$21.00/ h)
Job Types:
Full-time, Permanent
Salary:
$21.00-$28.00 per hour
Benefits:
- Dental care
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
Application question(s):
- Have you graduated from a Canadian dental or medical office administration program?
- Do you have any specifically
Canadian
Dental office receptionist experience?
Experience:
- receptionist (not administration): 1 year (preferred)
Work Location:
In person
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