Member Services Rep - Cambridge, Canada - Crunch Fitness Canada (CFC001)

Crunch Fitness Canada (CFC001)

Verified Company

Cambridge, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Benefits/Perks

Career Growth Opportunity
Employee Recognition Program
Competitive Compensation and Commission
Complimentary Crunch Gym Membership
Discounts on services, products, and more
A seriously fun work environment
Training and Development Programs
FREE Accredited Industry Certifications

Company OverviewWorking at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. At Crunch we Speak, Own, Understand and Live our Core Values.

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_RESPONSIBLE_:

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_KIND_:

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_INCLUSIVE_:

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_FUN_:

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_ALTERNATIVE_:

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_INNOVATIVE_:

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_PASSIONATE_

Here's what we need:

A highenergy individual with topnotch customer service skills to serve members and guests.

Here's what you're responsible for:

Providing exceptional member and guest experience, ensuring facility cleanliness, and achieving sales targets.

Here's what you'll be doing:

Greeting all members & guests with a smile
Assist with membership and retail product sales
Promote membership privileges including tanning, group fitness, small group training and childcare
Check in all members and guests in accordance with company procedures
Answers phones in a courteous, helpful, professional manner
Facilitates all member requests or forwards to a manager
Maintains a professional and courteous disposition
Knows club facility, services, and schedules
Maintains a clean and organized work area
Performs opening and closing duties

Who you are:

You are professional and courteous
Strives to execute at a level to exceed performance expectations
Superior communicator who energizes others
Proficient reading and writing skills
Strong customer service orientation
Demonstrates knowledge of the Crunch brand and offerings
Maintains friendly and helpful attitude to all club staff, members, and guests

Your skills, education, and experience:

Business experience in a serviceoriented environment is desirable
On the job training is provided
CPR/AED certified or can complete within 30 days from hire

Physical Demands:

This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.