Manager, Mechanical Car - Vancouver, Canada - Canadian National Railway

Description

At CN, everyday brings new and exciting challenges.

You can expect an interesting environment where you're part of making sure our business is running optimally and safely helping keep the economy on track.

We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference.

You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

Job Summary

When stationed at a main terminal, the Manager, Mechanical Car is responsible for leading all mechanical operations on a day to day basis, including inspection, maintenance, and repair of freight cars and to ensure the on-time performance of trains and delivery of freight cars to meet customer requirements.

This Manager may also oversee a team of supervisors stationed at remote locations (line points) and spearhead the maintenance, inspection and repair of railcars and locomotives when required outside of a main terminal (line points).

Ultimately, by monitoring, supervising, and correcting the performance of both supervisory and unionized employees in a 24-7 operation, the role is crucial in ensuring the on-time performance of trains, and thus, CN's commitment to customers.

Main Responsibilities
Safety Orientation, Compliance and Implementation

Oversee the overall application of safety processes and procedures

Validate the completion of Front Line Supervisors efficiency testing and quality audits

Conduct and follow up on accident and injury investigations and corrective action

Build safety compliance and improve safety results through a team of supervisors and unionized employees via regular efficiency testing and safety walkabouts

Provide positive and constructive feedback as well as coaching to employees

Lead the on-boarding and training activities of new employees

Develop and revise standard operational and working practices and observe workers to ensure compliance with standards

Monitor and direct the safe inspection and repair of railcars

Coach Shift Supervisors on safe and productive work procedures and validate general employee understanding

Respond to a dangerous good incident and leak in a yard. Liaise with Dangerous Goods Officer to ensure employee and public well-being is upheld

Ensure processes and point person are in place to audit and ensure compliance requirements are met (American Association of Railroads (AAR) inspections, chain inspections, qualification recertification, equipment)

Ensure an active involvement in Joint Health and Safety Committee (JHSC) as well as ensuring subsequent follow-up

Ensure an active Involvement in Apprentice Committee Workplace Location Joint Apprentice Committee (WLJAC)

Problem Solving and Decision Making

Lead budgets, workforce productivity and manpower within CN policy

Review production and operation reports and resolve operations and maintenance problems to ensure minimum costs and operational delays

Oversee wrecking response to yard and line outages, working with Transportation and Engineering and direct reports to efficiently restore service to the operation

Use CN's data to analyze car inspection and repair productivity. Establish actions to improve fleet reliability as well as efficient inspection and repair processes

Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency to respond to issues as they may arise

Planning and Organizing Workload

Ensure the cohesiveness and execution of mechanical activities across the zone

Establish effective strategies and metrics to measure, control and improve freight-car reliability and availability for internal and external customers safely, and within budget constraints

Create and maintain supervisory and unionized schedules to ensure adequate staffing

Ensure the timely processing of inbound ant outbound car inspections

Direct and coordinate through subordinate supervisory personnel applying knowledge of production methods, processes, terminal layout and mechanical maintenance

Monitor inbound trains for freight cars requiring maintenance or repairs and coordinate with Transportation to ensure cars are repaired in proper sequence and order, requiring effective delegation and planning to front-line staff

Control car repair on the train or on the Repair in Place (RIP) track and in the shop

Drive freight car fleet reliability as measured by bad order status, percentage of cars available and initial terminal delay

Ensure overall utilization is maximized, as measured by productivity, attendance and labour costs

Validate proper inventory levels based on consumption

General Leadership and Supervision of both Union & Non-Union Workforce

Build and lead an effective, high performing team in a unionized environment

Lead, plan, and control the overall repair/maintenance of freight equipment as well as purchasing

Direct and develop a group of supervisors and ensure efficient deployment of people and assets

Ensure team unity amongst supervisory and unionized workforces while adhering to all provisions of the collective agreement and ensure effective labour and union relations

Oversee Mechanical Supervisors and ensure mechanical work is performed within CN, Federal Railroad Association, Transport Canada, and AAR standards

Direct the supervision of hourly employees and ensure mechanical work is performed in accordance with the collective bargaining agreement

Manage day-to-day issues, along with hourly performance issues including conducting investigations, recommending appropriate steps to correct performance issues and responding to grievances

Lead the onboarding and training activities of new employees

Formalize work activity processes and coordinate changes and enhancements with staff and Transportation Department peers

Develop and implement action plans and goals for supervisory staff and monitor development to ensure continued improvement

Communicate company goals and policies to create clear understanding of direction and expectations

Oversee Employee Performance Scorecard (EPS) process for front-line supervisors: evaluate supervisor performance and review performance expectations, actual and overall performance ratings for reports.

Have EPS accountability for front-line supervisors and ensure completion

Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching

Working Conditions

The incumbent may be required to work on varying shifts for the operations that run 24 hours per day, 7 days a week including holidays

The work environment is primarily indoors, but can require field support outdoors

The working schedule may vary and will include weekdays, weekends and statutory holidays, based on territory requirements

Minimal travel requirements (up to 10%), which may include overnight stays away from home

The role requires to respond to some emergency situations

Requirements
Experience

Electrical and Mechanical

Experience in Electrical and Mechanical environments

o Minimum 3 years experience in railroad Mechanical Shopcraft or comparable position

o Minimum 5 years supervisory experience of both unionized and non-union employees

Any experience for these above would be considered as an asset

Education/Certification/Designation

High School Diploma

Valid Driver's Licence

Bachelor's Degree in Mechanical or Electrical Engineering

Technician or Technologist Diploma in Mechanical or Electrical

Any designation for these above would be considered as an asset

Competencies

Follow safety procedures, information security instructions and ESC principles to lead by example

Improve processes on a continuous basis to enhance safety, security and to reduce CN's environmental footprint

Collaborate with key internal stakeholders to enable higher productivity

Provide timely feedback to recognize efforts, behaviours and results

Influence others with impactful communications and adapt well to its audience

Know the business and stay current with industry trends to elevate expertise and work

Track metrics to achieve ambitious targets

Apply analytical thinking to make recommendations that pursue sustainable performance


Bilingualism:
French and English

Any skills/attributes for these above would be considered as an asset

Technical Skills/Knowledge

Leadership, Finance/business acumen, communication, planning and organizing, problem solving and decision making, process improvement, investigation of accidents budget control and customer service (internal and external)

Billing requirements

General Microsoft computer skills (Excel, Word), SRS, SAP, PAP, RTBI, DataCity, SmartYard

Comprehensive knowledge of car construction and operation, inspection and repair, operating rules, Transport Canada, AAR, and mechanical railroad operation measures

Comprehensive knowledge of car types, components and operation, inspection and repair, yard operating rules and regulatory requirements

About CN

CN is a world-class transportation leader and trade-enabler.

Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources .

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