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    Senior Field Service Technician - Greater Sudbury, Canada - Jannatec Technologies

    Jannatec Technologies
    Jannatec Technologies Greater Sudbury, Canada

    1 week ago

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    Description

    We are looking for a Senior Field Service Technician to join our team at Jannatec Technologies to help deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

    Main Responsibilities

    The primary function of this position is to program, install, test, troubleshoot and repair communications and safety equipment including:

    • Two-way radio and wireless communication systems.
    • Leaky feeder systems utilizing underground and surface coverage.
    • Mobile proximity detection system on mining equipment.

    The Senior Field Service Technician will also be responsible for the following:

    • In-house bench repairs.
    • Assistance with product builds as required.
    • Processing of Work Orders, Service reports and other administrative paperwork associated with day-to-day operations.
    • Assist in design and configuration of product and applications based on specific site requirements.
    • Other tasks assigned by management.

    Job details:

    • Working out of the Jannatec Technologies Sudbury office
    • Compensation: $ $35.00 hourly for 40 hours per week
    • Available as soon as possible
    • Day shift (Monday to Friday)
    • Some overtime may be required
    • On-call rotation
    • Able to work underground at various mine sites
    • Willing and able to travel within Canada and internationally

    Job Requirements

    • Desired applicants will have 5+ years of Service Technician experience in the 2-way radio wireless and/or communications field.
    • Post secondary education in related field not required, but will be considered a strong asset.
    • Ability to distinguish colours.
    • Have a valid drivers license, and be able to provide a clean Drivers Abstract.

    Skills

    • Excellent customer service skills.
    • Ability to work with hand tools.
    • Ability to follow instructions.
    • Strong attention to detail.
    • Strong organizational skills.
    • A good team player who can demonstrate a positive and self-motivated attitude.
    • Must be willing to work in a fast-paced environment while ensuring attention to detail and quality.
    • Experience an asset with networking software, hardware, communication software, MS Office, MS Outlook, radio communication equipment, telecommunication systems.
    • The individual filling this role must be comfortable working independently and as part of a team.

    Job Types: Full-time, Permanent

    Pay: $32.00-$35.00 per hour

    Expected hours: 40 per week

    Benefits:

    • Dental care
    • Extended health care
    • Life insurance
    • Paid time off
    • RRSP match
    • Vision care

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • On call
    • Overtime

    Supplemental pay types:

    • Overtime pay

    Experience:

    • 2-way radio wireless and/or communications: 5 years (required)

    Location:

    • Greater Sudbury, ON P3A 4R7 (required)

    Work Location: In person


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