Lead Management Executive - Etobicoke
2 days ago

Job description
About UsWe are a growing Immigration & Job Consulting firm helping clients with career guidance, job assistance, and immigration-related services across Canada.
We are looking for a smart, organized, and confident individual who can handle client communication and daily coordination.Key Responsibilities:
- Handle incoming calls and client inquiries professionally
- Conduct initial consultation calls with new clients
- Understand client needs and guide them to the right service
- Maintain and track client records and updates
- Follow up with existing and potential clients
- Schedule appointments and consultations
- Assist in managing leads from social media & WhatsApp
- Coordinate with the internal team for client case updates
Requirements:
- Strong communication skills (English + Hindi/Punjabi is a plus)
- Confident in talking with clients on calls
- Basic knowledge of immigration or consulting industry (preferred but not mandatory)
- Organized and detailoriented
- Comfortable using CRM (optional), Excel, and WhatsApp Business
- Customer service or sales experience is a bonus
What We Offer:
- Growth opportunity in the immigration & consulting industry
- Friendly and supportive work environment
- Handson training provided
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