Lead Hand - Hamilton, Canada - Sierra Supply Chain Services

Sophia Lee

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Sophia Lee

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Description

Accountabilities and Detailed Activity:


Warehouse Management:


  • Oversee daytoday warehouse workflow.
This also includes assisting in all areas of the warehouse:
lumping, freezer, dock and with forklift operating

  • Provide direction and direct support to the warehouse workers. This includes assisting in labour and break times and delegating direction
  • Ensure warehouse results and targets are being met or exceeded
  • Able to communication warehouse needs clearly to warehouse workers and liaise with the General Manager and Office Manager
  • Participate in daily management huddles

GMP & Safety Compliance:


  • Contribute and be involved in following Occupational Health and Safety Standards, safe operating procedures for Forklifts and Good Manufacturing Practices
  • Oversee employee compliance with overall safety compliance and implement measures when deviations are noted
  • Monitor equipment and escalate issues to Chief Engineer or GM accordingly
  • Ensures all company guidelines, GMP's and general safety compliance is followed and implemented as assigned

Leadership & Training:


  • Train warehouse workers on warehouse equipment, lumping and dock procedures
  • Ensure all internal processes and practices are adhered to by warehouse workers
  • Directing workers, coaching the team for areas of improvement
  • Employee recognition
  • Successfully work alongside Inventory Lead and afternoon shift lead with successful shift handoffs

Order Fulfillment:

Accurately & Timely:


  • Monitor the warehouse to ensure that all goals and tasks are being fulfilled in a timely manner
  • Ensure that trucks are loaded and unloaded adhering to daily demand and time constraints
  • Efficiency improvement (overtime reduction)

Team Performance:


  • Monitor the performance of the warehouse workers; support them in areas of improvement and growth
  • Follow all procedures and lead by example
  • Ensure warehouse workers feel supported and motivated to accomplish goals efficiently
  • Recognize members of the team who may require further support or training opportunity
  • Surpass the set targets, keep goals clear and focused. Encourage team building

Competencies:

Space Management

  • Track Warehouse KPIs
  • Occupational Health and Safety
  • Accuracy & Attention to Detail
  • Problem Solving
  • Communication Skills
  • Organizing & Multitasking

Minimum Requirements:


Education and/or Professional Designation:


  • High school diploma, GED or equivalent combination of experience and education. Warehouse and/or Logistics education considered an asset

Experience:


  • Minimum 1 year of experience in a warehouse environment
  • Leading people experience considered an asset
  • Cold Storage experience considered an asset

Language Skills:


  • Ability to communicate effectively and professionally
  • Fluent in English

Technical Skills:


  • Computer system: excel, material control
  • Good mathematical skills
  • RF Scanner, previous WMS experience an asset

Soft Skills:


  • Thrives in a team environment
  • A demonstrated capacity and interest in learning and developing
  • Strong problemsolving and organizational skills
  • Accuracy and attention to detail
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