Administrative Officer - Summerside, Canada - Health Pei

    Health Pei
    Health Pei Summerside, Canada

    1 month ago

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    Description

    Position: Administrative Officer

    FTE: Full-Time Permanent (IUOE) Position, 75.0 hours bi-weekly

    Department: Health PEI, Medicare Services

    Location: Montague, PEI, Canada

    Salary: $26.59- $33.24 Per Hour

    Start Date/Term Length: Commencing immediately

    About The Position:

    This position is responsible to manage the daily applications of the Integrated Claims System (ICS) Medical Programs which collects, stores, processes, imports and exports information on medical-related and associated data using database software programs such as Crystal Reports and Crystal Enterprise.

    Duties:

    • Troubleshooting system and application-related issues in conjunction with the clients, ITSS staff, and external service providers as required using appropriate system tools;
    • Maintaining detailed knowledge of the application, following application standards and guidelines, and accurate documentation;
    • Responsible for the delivery of accurate data in a timely manner to health care management and health care professionals.
    • Works closely with the Medical Programs Director, Medical Programs Manager, Physicians Services Manager, Medical Programs staff, programmer analysts and other health care professionals on data standards and quality.
    • Developing, implementing, and executing test plans, including integration testing and assisting with the development, implementation, and execution of User Acceptance Testing plans;
    • Compile Reciprocal billing information to distribute to other provinces for Out of Province Patient-physician claims
    • Assisting Auditor and Claims Educator from Medical Affairs as required and requested.
    • Process and complete documentation for biweekly physicians payments processed in the Medigent software.
    • Register new physicians at Medicare and update existing physician information as received at Medicare.
    • Provide updates in the application of database variables to ensure data is accurate and logical, this includes updating Master Agreement tariff changes.
    • Other duties as required.

    Minimum Qualifications:

    • University degree or College diploma in Computer Science (or a related discipline with major IT coursework);
    • Considerable related application support experience and knowledge of the field related to the supported system and other related information systems;
    • Considerable experience with complex issues management, problem-solving, innovative solution generation and root cause analysis;
    • Must possess skills and abilities to build effective working relationships within the business information system environment between and among systems users and service providers;
    • Understand the Medical Services system and of the data structures and the technology environment they are used in;
    • Proficient in Crystal Reports and Crystal Enterprise
    • Communicate thoughts and express complex ideas in simple technology, encourage groups to work together to achieve goals and promote innovation and change;
    • Excellent verbal and written communication, facilitation and interpersonal skills as well as effective organization, time management, customer service, conflict resolution, analytical, problem-solving and teamwork skills required;
    • Must be self-directed and work independently with minimal supervision;
    • Experience managing the expectations of a wide range of key stakeholders and target solution users while prioritizing and managing multiple tasks simultaneously;
    • Must have access to reliable transportation as travel is required;

    We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.


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