Policy Coordinator - Toronto, Canada - Michael Garron Hospital
Description
Position Overview
Primary Responsibilities
- Acts as a first contact for problem solving and consultation on policy related matters across clinical and nonclinical areas.
- Policytech site lead for MGH including coordination of education, training, system administration and policy maintenance reporting.
- Updating staff lists within Policytech to ensure all staff and physicians have access to policies when needed.
- Designing organizational systems to manage policy related records and track processes to ensure policies are systematically reviewed, updated and archived.
- Leveraging data to support the optimization and implementation of evidencebased practices within policies and protocols at MGH, in close consultation with internal stakeholders.
- Supports Accreditation readiness by continually monitoring for policy changes which are required to align with best practices and working with stakeholders to implement them at MGH.
- Updates and maintains the policy database including linked documents and online access from the intranet and VPN connections.
- Provides assistance with other hospital wide initiatives as required.
Education
Degree or Diploma in Health or Business Administration or a related program.
Experience
- Minimum of 2 years in a senior administrative position with evidence of progressive responsibility, experience in healthcare preferred.
- Strong understanding of how policies are used to govern healthcare delivery and improve quality of care in a clinical environment.
- Demonstrated ability to multitask, prioritize and reprioritize in an environment of constant change.
- Must be able to effectively manage multiple tasks and projects with competing deadlines and priorities concurrently.
- Solid time management skills including the ability to plan and organize work within set timelines.
- Proficient with relevant computer systems and software including Microsoft Office (Excel, Teams, Word, etc.).
- Excellent verbal and written communication skills to effectively present information to relevant stakeholders.
- Demonstrated accountability including collaborative problem solving, effective decision making and sound critical thinking skills.
- Superior attention to detail and organizational skills including planning, goal setting, reporting and analysis.
- Ability to work well and interact with all levels of management and staff, patients and external sources.
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