Portfolio Services Officer - Montréal, Canada - BGIS

BGIS

Verified Company

Montréal, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are
BGIS is a leading provider of customized facility management and real estate services.

With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses.

Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, the Middle East, Australia, and Asia.

SUMMARY

Reporting to Property Sevices Coordinator Supervisor
, the
Portfolio Services Officer is responsible for providing functional and administrative support to the account in one or more of the following areas: Environmental, Health & Safety, Contract Administration, Operation support, Administration and the Computerized Maintenance Management System.

This position acts as the account contact in a specific functional area as well as provides administrative support to the managers as required.

KEY DUTIES & RESPONSIBILITIES

Provide daytoday functional support, guidance and information to Team Members and Account management
Lead, coordinate and assist with special function as assigned
Organize, coordinate and document manager meetings, including meeting minutes, project tracking updates, action logs and all required followup
Plan, organize and coordinate client meetings and external travel for managers as required, including travel booking, external meetings and expense reporting
Prepare communications, presentations, agendas, minutes and spreadsheets for specific projects and assignments
Researches and compiles data related to functional groups and support
May be responsible for the collection of technical data and the maintenance of databases
Generates regular and ad hoc reports for the account, as required
Develops, implements and updates procedures pertaining to functional area
May be required to facilitate information sessions and/or training sessions for BGIS Canada's Team Members
May support quality assurance inspections of portfolio properties to ensure service delivery meets or exceeds contractual requirements
Other duties as assigned

Decision Making Capacity

Must be able to organize their schedule to ensure that contract deliverable dates are met
Must be able to evaluate and escalate service requests based on a predetermined prioritization criteria
Recommendations and decisions will be made with the Client's best interest in mind

KNOWLEDGE & SKILLS

Community college diploma or equivalent training (e.g. RPA, CET)
More than one year up to three years of job related experience
May require technical knowledge and expertise of particular functional area
Strong computer skills
Strong written and verbal communication skills
Proven analytical skills and problem solving ability
Exposure to Access, Maximo, Oracle, and Crystal Reports is beneficial
Excellent time management skills
Confidentiality and discretion as will be exposed to highly confidential information

Licenses and/or Professional Accreditation

Required Security Clearance, where applicable

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization.

We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.

We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success