Information Technology Specialist - Edmonton, Canada - The Family Centre

The Family Centre

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Information Technology Specialist

Competition # 1617

Why work with us:

The Family Centre is looking for an Information Technology Specialist who is passionate about providing a high level of end-user support while contributing to a purpose-driven organization.

We are focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices.

We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience.

Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

On-Site and Remote Technical Support for Windows OS, computer deployment, user setup for domain access, Google Workspace, Office 365 and Android phones
Maintaining Windows Server based network including routers, firewalls, and switches
Maintain Avaya based IP phone system
Creation and maintenance of Google Java Scripts to support Google Forms, Sheets & Docs
Creation of Visual Basic automation for both MS Excel and MS Word.
End user support for our custom inhouse database system
Assist in analyzing IT requirements and provide objective advice on the use of Technology
Work with staff to improve cyber security awareness

What you will bring to the role:

Technical diploma or equivalent employment experience preferred
Minimum of 2 years' experience in a similar role
Experience with Microsoft Server 2019 or later
Experience with Microsoft Office Suite, including Microsoft 36
Experience with Google Workspace
Skilled in Visual Basic & Java Script coding
Experience troubleshooting systems
Experience training others is an asset
Excellent written and verbal communication skills

Background Check Process & Requirements:

As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers.
Police Information Check Vulnerable Sector (completed within the last 6 months)
Child Intervention Records Check (completed within the last 6 months)

What you can expect:

Training - comprehensive onboarding/orientation process which includes service specific, leading-edge training, and agency-wide core training

Feedback
- a strong reflective supervision model that provides regular formal and informal opportunities for feedback

Performance Coaching - formal and informal coaching regarding the development of personal and professional growth and development

Reasonable Accommodation - The Family Centre will provide reasonable accommodation when requested by a qualifies applicant or employee

Compensation
- Our comprehensive compensation package offered to employees reflects a strong commitment to employee wellbeing and is competitive within the marketplace.

- $46,048 to $61,862 annually