IT Technician - Toronto, Canada - LG2
Description
LG2 is currently looking for an IT Technician, to join its IT team.Under the supervision of the team's manager, you will be responsible for providing technical support to all of the agency's staff, both with respect to hardware and software.
Responsabilities- Resolve issues, work on a flexible schedule and put in overtime if necessary.
- Improve and optimize processes.
- Document solutions with ITSM tools and always keep an eye out for new technological solutions.
- Install necessary maintenance and updates (patches).
- Coordinate service calls with suppliers and support the technical team.
- DEC in computer science or equivalent
- Minimum 2 years of experience as a computer technician
- Knowledge of macOS and Google Workspace, an asset
- Knowledge of audiovisuals, an asset
- Excellent customer service
- Proficient in English and French, both written and spoken
The least we can do is make their lives easier every day with meaningful benefits, each with its own special purpose
Here's what we offer:
- A worklife balance: As well as vacations, a week off between Christmas and the New Year, six FLEX days to use for whatever and whenever, and National LG2 Day in November.
- Tools to put your health first: a customized group insurance program, access to Dialogue a telemedicine service and unlimited sick leave.
- True flexibility: the possibility to work from one of our offices (Montreal, Quebec City, Toronto), your home, your cottage/chalet or on the road... It's all good. Plus the chance to work outside of Canada for up to one month a year.
- Everything you need to work effectively at work and at home: MacBook and accessories, Google environment, access and subscriptions to various software depending on your role, etc.
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