Junior Technical Support Specialist - Mississauga, Canada - The Corporate Group of Companies

Description

Junior Technical Support Specialist
Are you tech-savvy with an interest in working with a team of passionate professionals to service today's complex work environments?


Technical Responsibilities:

• Assist Senior Support Specialist with new
  installations of AV equipment and /or
  Printer & Multi-Functional Devices including set up, networking, print driver and associated utilities install & configuration
• Function in a client facing Technical Specialist capacity providing support for customers and prospects as it relates to our product & services offerings
• Ensure customer issues and escalations are resolved or further escalated as appropriate
• Conduct quality checks on own work to ensure accuracy and required output is to standards
• Perform quality checks on equipment including troubleshoot, diagnose and correct performance, image quality, electronic and mechanical issues
• Complete routine preventative maintenance procedures as per manufacturer's stringent guidelines

General Responsibilities, Skills and Qualifications:

• Ability to work effectively within a professional, teamoriented environment
• Demonstrate integrity and uphold quality standards set by the company at all times
• Communicate effectively with employees, customers, and colleagues
• Quick learner, capable of acquiring new knowledge and skills rapidly
• Strong attention to detail
• Ability to work independently and meet deadlines

Requirements:

• Ontario SSD 12 or equivalent experience, Ontario College Diploma an asset
• Intermediate computer knowledge of Windows and/or Mac operating systems
• Requires a valid driver's license and reliable transportation with auto insurance
• Experience in the Audio Visual, Office Equipment, and VoIP Phone systems world is an asset

Hours:

• This is a contractual, fulltime position between the hours of 8am 5pm
• As a growing company, this position is anticipated to evolve into a fulltime employment opportunity

Other:

• We offer a compensation package that includes
  performance bonuses and a potential future company benefits plan

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Those NOT interested in making a better than average income and having FUN need not apply. If you love technology and want to work on a variety of boardroom, office, technology equipment and collaboration solutions, this is the team and organization for you


Job Types:
Full-time, Apprenticeship


Salary:
$18.00-$24.00 per hour


Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Application question(s):

• Do you live and are you able to work in The Greater Toronto Area?

Licence/Certification:

• Driving Licence (required)

Work Location:
On the road