Social Work/social Service Work Case Manager - North York, Canada - BETTER LIVING HEALTH AND COMMUNITY SERVICES

BETTER LIVING HEALTH AND COMMUNITY SERVICES
BETTER LIVING HEALTH AND COMMUNITY SERVICES
Verified Company
North York, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Summary:


Better Living Health and Community Services support clients and caregivers in the community to maintain independence through a wide range of community support services.

The _Case Manager_ carries a caseload of clients and caregivers residing in the community and provides a range of services including assessment, counseling, case management, system navigation, education, group support, clinical consultation, and community referrals.

The Case Manager reports to the Manager, Social Work and Navigation Services, and works collaboratively with the team, departments throughout the organization as well as community stakeholders to support seniors to maintain quality of life and independence in the community.


  • Completion of a Bachelor of Social Work Degree (BSW) from an accredited School of Social Work or Diploma in Social Services or a related field or equivalent combination of education and/or experience
  • Registration in good standing with the Ontario College of Social Workers and Social Service Workers required
  • A Minimum of 2 years of Case Management experience with proven knowledge in a community healthcare setting
  • Demonstrated knowledge of community resources, programs and services, and issues pertaining to older adults
  • Experience with the RAI-CHA, IAR, Connecting Ontario, and Coordinated Care Planning in daily Case Management practice is an asset
  • Experience working with geriatric populations as well as other vulnerable or highrisk populations including mental health, hospice, caregivers, and knowledge of the commonly associated issues is an asset
  • Familiarity with relevant legislation (i.e., PHIPPA) as applicable to work with seniors and their caregivers
  • Valid Driver's License and access to an insured vehicle required
  • Successful completion of a Vulnerable Sector Screening within one month of employment
  • Conduct inhome psychosocial assessments utilizing standardized tools including the RAI-CHA, Coordinated Care Plans, etc.
  • Develop care plans and therapeutic interventions for clients and caregivers based on the outcomes of the assessments
  • Provide Case Management services to clients and caregivers as outlined in the care plans
  • Assist clients to navigate the healthcare system and community resources by providing expert knowledge of community resources within the North York area
  • Liaise with community agencies, acute and primary care, and other organizations as required to advocate on behalf of clients and caregivers
  • Deliver supportive counseling in both individual and group settings
  • Participate in related outreach and educational events as well as in committees both internally and externally
  • Supervise students, providing oversight, direction, and supervision of daytoday tasks, school requirements, and as well as educational development
  • Provide resource and case consultation to staff throughout the organization as required
  • Demonstrate clinical skills working with older adults dealing with complex issues
  • Plan, implement, and evaluate group support sessions
  • Develop collaborative, supportive, and therapeutic relationships with clients and caregivers
  • Demonstrate case management and referral skills including experience linking clients to supportive services
  • Work remotely, independently, and collaboratively within the organization as well as with community partners
  • Be selfmotivated and able to function in a fastpaced environment
  • Demonstrate solid interpersonal, communication, problemsolving, time management, and organizational skills

KEY ORGANIZATIONAL RESPONSIBILITIES

  • Provide services in keeping with the organization's Mission, Vision, and Beliefs and Resident Declaration of Values.
  • Adhere to the principles and expectations outlined in the Code of Conduct.
  • Adhere to the Personal Health Information Protection Act (PHIPA 2010) as outlined organization's privacy policies and procedures.
  • Perform the functions of job description in compliance with the Health and Safety practices of the organization and in accordance with the provincial Occupational Health and Safety Act.
  • Participate in the continuous quality improvement activities of the organization in order to advance a culture of quality and support ongoing compliance with CARF Accreditation standards.

Salary:
Commensurate with education and experience.


Job Types:
Permanent, Full-time


Ability to commute/relocate:

  • North York, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's Degree (preferred)

Work Location:
One location
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