Night Auditor - Whistler, Canada - Vacasa

Vacasa

Verified Company

Whistler, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams.

Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day.

Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce.

Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What we're looking for

Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service.

The Night Auditor will be responsible for verifying, posting and correcting all revenue from the property as well as checking in guests as necessary during the night shift with the highest level of customer service.

Compensation:

- $23.50 / hour CAD
-
$1000 signing bonus for Full Time (paid in 2 parts)

More benefits and company perks information below

What you'll do

Greet and register guests
Assign rooms and issue room keys
Check out departing guests efficiently and politely and explain charges if necessary
Handle cash transactions and post guest room charges
Answer all incoming telephone calls and take messages as needed
Confirm room reservations
Print and distribute all necessary reports to various departments
Handle nightly closing and balancing of all shift reports and daily posting transactions
Verify daily arrivals with registration cards, vouchers and/or itinerary, category, rates, dates, etc.
Prepare next day's arrivals
Prepare and distribute Daily Summary Report
Effectively and professionally address guest issues and complaints.
Perform other duties as assigned.

Skills you'll need

Must be detail oriented and able to work independently
Ability to read and comprehend routine instructions, short correspondence and memos
Ability to give high priority to customer service
Must be able to solve problems with a minimum of supervision
Ability to stay alert and productive during overnight shifts
(11 PM to 7 AM)

What you'll get

Extended Medical and Dental
Registered Retirement Savings Plan company match
Ski pass/activity allowance or Travel allowance for Squamish/Pembertonbased applicants
Employee Assistance Program
Career advancement opportunities
Employee discounts
All the equipment you'll need to be successful
Great colleagues and culture, monthly socials
We do not have staff accommodation available. Must be legally eligible to work in Canada._
Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited._
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years._
An offer of employment for this role will be contingent upon the successful completion of a background check._