Inside Sales - Ottawa, Canada - HTS Engineering - Heat Transfer Solutions

HTS Engineering - Heat Transfer Solutions
HTS Engineering - Heat Transfer Solutions
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, with 20 locations in the US and Canada.

HTS has a vibrant look and brand promise one that reflects our company-wide commitment to ensure the individual success of all those involved in a project's HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.


Job Description:
Service Department - Inside Sales and Project Coordination


Responsibilities:


  • Work safely following company policies and guidelines
  • Attend safety and other training as required; which may include afterhours attendance
  • Learning the HVAC Service Sales from ground up
  • Field visits to acquaint and gain knowledge of HVAC industry equipment and sites
  • Investigate and familiarize yourself with all aspects of the Service Sales business
  • Perform inside sales duties such as cold calls, service follow up, customer satisfaction surveys
  • Formalize, prepare and forward service quotes
  • Update and Maintain quote activity reports for Monthly and Quarterly reporting to Manager
  • Part sourcing
  • Support Service Sales group as needed
  • Learn and participate in service functions including Admin, Dispatch etc.
  • Maintenance Contract Set up and follow up
  • Other related duties as assigned

Qualifications/Skills:

  • Minimum 3 years of HVAC experience required
  • High level of commitment to customer service
  • Strong Computer skills
  • Excellent problem solving skills, interpersonal and communication skills
  • Requires a selfmotivated team player capable of managing multiple priorities
  • Ability to work both individually and in a team environment
  • Be a selfstarter with a focus to contribute and succeed
  • French/English required
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