Lead Hand - Waterloo, Canada - Wilfrid Laurier University

Wilfrid Laurier University

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date:
Mar 13, 2023

Location:
Waterloo, CA

Company:
Wilfrid Laurier University

Department:
Facilities and Asset Management

Job Type:
Limited Term

Full-time/Part-time:Full-time

Campus:
Waterloo

Employee Group:

CUPE

Application Deadline:
March 20, 2023

Requisition ID:5505

Wilfrid Laurier University is a leading Canadian university that excels at educating with purpose.

Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact.

With a commitment to equity, diversity, inclusion and indigeneity, Laurier's thriving community has a place for everyone.

Position Summary:

As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community. We currently have an opportunity to join the Laurier community as a Lead Hand -Custodian (Nights).

The hours of work are Sunday to Thursday from 10:00pm to 6:00am. The location of work is all Academic areas as assigned.

Reporting to the Manager, Custodial Services under the direction of the Area Manager, Custodial Services, the incumbent will perform a variety of duties related to the cleaning and upkeep of the University's buildings and fixtures.

There is a requirement for a responsive, customer focused approach to ensure facilities are maintained at optimum levels.

Accountabilities:

Leadhand Accountabilities:

Trains, inspects and directs an assigned group of custodians, including the early intervention of attendance and performance management up to but not including discipline
Responsible for monitoring employee performance and referring performance issues to their Manager
Coordinates the distribution, authorization and record keeping of sick leave, vacation and other leaves
Responsible for the scheduling of overtime and record keeping
Coordinates the completion, confirmation and submission of custodial timesheets
Participates in the upkeep and maintenance of the Quality Assurance System
Updates and utilizes the Quality Assurance System to manage customer expectations, monitor productivity and schedule work
Coordinates and assigns work to custodians ensuring equitable distribution & attention to schedules
Ensures timely & accurate completion of tasks and proactively plans for future projects
Coordinates with outside service providers and other bodies/agencies with which the University deals
Initiates the services of contractors and ensures they are fulfilling their contractual obligations
Ensures that they and their assigned custodial group are fully trained and in compliance with departmental policies, the Occupational Health & Safety Act and other relevant legislation
Provides assistance in troubleshooting and assists in the training of new custodians
Coordinates activities (cleaning, room preparation...) as they relate to conference/hotel operations and special events
Works with other custodial and trade leadhands to coordinate custodial cleaning/maintenance schedules
Accountable for submitting accident/incident reports and responding to health and safety concerns
Completes reports and documentation as required
Must comply with all Departmental Policies & Procedures
Prepares any reports required for control, audit or reporting purposes

Custodial Accountabilities:

Contributes and participates in the effective use of the Quality Control System;
Cleans, dusts and mops using either a wet or dry mop. Strips, waxes and polishes floors. Cleans walls, windows, furniture, washrooms (including showers and fixtures) in assigned areas;
Empties waste containers and recycling bins. Removes waste from building to outside containers;
Cleans and vacuums carpets and removes garbage from floors and fixtures. This may include the use of heavy carpet cleaning equipment;
Performs heavy work such as: snow shovelling around entrance ways, unloading and transferring of supplies and equipment, moving and rearranging furniture and equipment (to a max of 50lbs);
Maintenance of light bulbs and fluorescent tubes. This may involve working on ladders;
Unlocking classroom doors, rearranging furniture and cleaning chalkboards/whiteboards as required;
Carries out custodial duties related to conference and hotel operations;
Ensures equipment is maintained at an optimum level by operating it safely and reporting all required repairs immediately;
Requests supplies in a timely manner to ensure adequate levels are maintained at all times;
Reports infractions of regulations and policies to the manager. Examples are noncompliance with the fire code, environmental health and safety policies and student behaviour which may lead to accidents or injury;
Understanding of and compliance with procedures relating to infection control and effective cleaning methods;
The safe handling of chemic