Sales Associate - Bonnie Doon, Canada - SNDL
Description
Job TitleSales Associate
Job Description
About SNDL
SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis.
Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting-edge product development, and cost-effective manufacturing.
About ACE LiquorACE Liquor is a great place to work, with a friendly atmosphere. We provide our Customers with vast selection of specialty liquors, beers and wines
Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun.
When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.
About The Role
We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as a Part Time Sales Associates at our Ace Liquor Bonnie Doon store in Edmonton.
Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.
People Skills
- Customer service driven, friendly, willing to talk to all customers
- Effective verbal communication skills
- Maintain a professional appearance, demeanor, and attitude at all times
- Deliver exemplary customer service
- Greet customers when they enter the store and take customer to product when required
- Generate sales by educating, advising, and suggesting products to every customer
- Maintain a high level of service and product knowledge by completing all training within required timeline
- Assist customer from store and/or offer car service when appropriate
- Complete customer transactions on the PointofSale (POS) device, including payment
- Ensure all cash handling policies & procedures are adhered to
- Ensure all opening & closing procedures are done correctly (when applicable)
- Complete end of day till reports (when applicable)
- Ensure safe is locked at all times and deposits are secured (when applicable)
- Perform all opening and closing procedures (when applicable)
- Stock shelves and cooler with product
- Participate in merchandising and promotional activities
- Participate in routine store maintenance and cleaning
- Other tasks as assigned
- Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
- Participate in health inspections, audits and required corrective actions
- Maintain First-Aid, LP and OHS Training
- Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right
- Ensure AGLC/BC LRS and other government guidelines are met
- Adheres to all SNDL Inc. policies, with a focus on Social Responsibility
Qualifications:
Work Experience
- Minimum, 1year experience in retail environment
- High School Diploma or equivalent
- ProServe/Serving It Right Certification
- First-Aid Certificate is considered an asset
- Training in wine/beer/spirits (preferred, not required)
- Highly selfmotivated
- Customer service driven
- Effective teamwork skills
- Strong sales background
- Strong communication skills (written and verbal)
- Must be able to pass a Background Check
- Must have access to reliable transportation
Employees have the following basic rights:
- Right to refuse unsafe work
- Right to participate in the workplace health and safety activities through the Health and Safety
- Right to know, or the right to be informed about, actual and potential dangers in the workplace
Employees responsibilities include the following:
- Employees must work in compliance with OH&S acts and regulations
- Use personal protective equipment and clothing as directed by SNDL Inc.
- Report workplace hazards and dangers to your Manager or Health and Safety Representative
- Report all accidents and incidents immediately to their Manager and document it in ThinkLP
- Report all broken or damaged equipment to your Manager and document it in ThinkLP
- Available to work a varied retail schedule, including evening and weekends
- Able to safely lift up to 50 pounds
- Able to stand for an extended period
- Comfortable climbing ladders
- Robbery and shoplifting psychological stress, violence, and harassment
- Overexertion injuries
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