Assistant Outlets Manager - Maple, Canada - Eagles Nest Golf Club

Eagles Nest Golf Club
Eagles Nest Golf Club
Verified Company
Maple, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

TITLE -
ASSISTANT
OUTLETS MANAGER

STATUS - FULL-TIME




REPORTS TO:
OUTLETS MANAGER AND/OR DIRECTOR, FOOD & BEVERAGE

DESCRIPTION:


  • Assist in overseeing all Front of the House Food & Beverage activities within Eagles Nest Golf Club Inc.
  • Implement and maintain quality standards for outlets, including supervision and direction of service staff under direct supervision of the Outlet Manager
  • Work closely with the Outlet Manager to stay current on the facilities events on a daily basis
  • Organize and conduct preshift and departmental meetings communicating pertinent information to the service staff
  • Attend and participate in weekly BEO (Banquet Event Meetings) as required
  • Schedule and direct staff in their work assignments
  • Interact positively with customers
  • Demonstrate extensive knowledge of Front of House Food and Beverage etiquette
  • Ability to train, service and be creative
  • Resolve problems to the satisfaction of involved parties
  • Supervise and review service to ensure consistent, superior food service quality
  • Maintain profitability of outlet(s) to support overall facility operation
  • Communicate goals and objectives and inspire employees to obtain these goals
  • Ensure excellent customer service
  • This position is classified as safety sensitive, defined in accordance with our fit for duty program

QUALIFICATIONS:


  • College Diploma
  • Hospitality focus
  • Minimum 4 years in supervisory role
  • Experience at properties of similar size and quality
  • Thorough knowledge of Front of House Operations
  • Ability to work well under pressure and maintain a positive attitude

ADDITIONAL ASSETS:


  • Ability to adapt to change
  • Strong leadership skills
  • Instill a guest service attitude in all employees
  • Creative problemsolving skills

Experience:


  • Supervisory: 4 years (required)

Work Location:
One location
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