Membership Services Representative - Kingston, Canada - YMCA of Eastern Ontario
Description
Job Posting
_Membership Services Representative _
_YMCA of Eastern Ontario_
_Kingston Branch _
Employment Category:
Part Time
Hours:
Mornings, Days, Evening & Weekends***
Compensation: $15.50 per hour
Placement Date:
Immediately
Work Location: 100 Wright Crescent and St Lawrence College
Our Mission:
The YMCA in Canada is dedicated to the growth of all persons in spirit, mind and body, and to their
sense of responsibility to each other and to the global community.
Our Vision:
Our values are caring, honesty, respect, responsibility, and inclusiveness. These are central to our
mission, guiding our behaviours, attitudes, and actions.
Nature & Scope:
The YMCA Membership Services Representative will monitor and control YMCA access while
promoting a welcoming atmosphere in which members and guests can obtain detailed information
on a wide range of activities.
Responsibilities:
Reporting directly to the Supervisor of Membership Services, the Membership Services
Representative is responsible for:
- Providing a welcoming and positive atmosphere for all members, guests, staff, and
- Greeting each member, potential member, guest, staff, and volunteer promptly and
- Providing accurate information on our memberships, facilities, programs, camps, and
- Performing clerical duties and sales transactions involving cash, cheque, credit card, etc.,
- Working towards and achieving personal and team sales targets
- Performing all duties of a Membership Sales Representative in an exemplary manner as
- Registering members, customers and facility users for YMCA memberships, programs,
- Responding and exerting care of concerns from members and forwarding to the appropriate
- Maintaining the safety and security of members and participants by adhering to YMCA child
- Possessing a "Can Do" approach, and actively looking to help and assist members and guests
Qualifications:
- Criminal Reference Check (CPIC) including Vulnerable Sector Check completed not more than
Those under 18 years of age will be required to sign a statutory declaration confirming that
there is no criminal reason why they should not work with children.
- New staff will need to show proof of COVID19 vaccination or a valid exemption as a
- Current Standard First Aid and CPR C certifications
- High school Diploma. Any postsecondary education is considered an asset
- Minimum of one year customer service experience
- Working knowledge of Microsoft Word and Excel
Competencies:
- _Attention to detail_
- _Problem Solving_
- _Interpersonal skills_
- _Stress of multiple demands_
Please apply, in writing, with a résumé and cover letter to:
Mikaela Mantha
Supervisor, Membership Services
YMCA of Eastern Ontario
100 Wright Crescent
Kingston, ON K7L 4T9
Tel:
Ext. 228
- We appreciate your interest in a career opportunity with the YMCA of Eastern Ontario. Please note _
- The YMCA of Eastern Ontario is committed to an environment that is barrier free. If you require _
- reasonable and appropriate accommodation. The YMCA of Eastern Ontario values the diversity of _
- people and communities and is committed to excellence and inclusion in our Association _
**_This position has been posted internally and externally._
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