Unit Clerk - Toronto, Canada - St. Joseph's Health Centre
Description
TheUnit Clerk is highly-adaptable, highly-flexible and effectively communicates with patients and families, the interdisciplinary team, different areas within the Health Centre and with external partners as required
Principle responsibilities include:
supporting the interprofessional team, performing reception duties and responding to a variety of inquiries within the Health Centre, external agencies and the community; typing, filing, photocopying, faxing, ordering and maintaining office supplies; ensuring admission/discharges/transfers are appropriately processed; filing of appropriate information into the patient's health records as per protocol; ensuring charts and contents are in good order; booking and coordinating appointments accurately and efficiently; compiling and entering program service statistics and data; organizing room bookings, conference/meeting requests and catering; tracking and submitting payroll accurately; providing administrative support to Patient Care Manager(s) as required; providing coverage and assistance to other program administrative positions as required; understanding of, compliance with, and commitment to, patient safety responsibilities and corresponding Health Centre plans, policies and procedures in order to ensure a safe environment for our staff, patients and visitors.
Qualifications:
- Minimum Grade 12 education.
- Recent experience as a Unit Clerk or other clerical experience.
- Excellent English communication skills, both verbal and written.
- Basic mathematical/numerical skills and experience ordering supplies.
- Polite & efficient telephone manner.
- Proven ability to work independently and show initiative.
- Knowledge of medical terminology required.
- Able to work well under pressure & cooperate with all Health Centre staff and patients.
- Computer skills are required.
- Good attendance record.
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