Service Technician - Blumenort, Canada - Penner Farm Services

Penner Farm Services

Verified Company

Blumenort, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Penner Farm Services Ltd, the leading providers of livestock equipment, supplies, and services in Western Canada is currently looking for a
Service Technician for its Blumenort, MB location.

Key responsibilities of this position include:

Responding to equipment service calls and installation projects on site
Diagnosing equipment issues, determining appropriate solutions, and performing the required work in a timely manner
Providing phone and computer support to customers as needed
Providing excellent customer service and support to our customers by answering questions, providing information on maintenance of the product, explaining the work that has been completed and providing solutions to recurring problems
Working with the Service Manager to schedule service calls in a timely manner and communicating any plans for future farm visits, recurring problems and unfinished work that needs to be rescheduled
Completion of daily paperwork including work orders, solution notes and timecard
Partnering with sales staff by providing key information required for project/installation quotes

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Working on a on-call rotation which includes evenings and weekends

Skills Required:

Strong mechanical aptitude with previous experience working with and diagnosing equipment issues is preferred; previous agricultural experience is an asset but not required
Exceptional customer service orientation
Excellent interpersonal and communication skills (oral and written) and the ability to work independently with minimum supervision
Working knowledge of computers and MS Office Word; proficient in the use of smart phones
Good analytical and problemsolving skills
Good organizational, time management and prioritizing skills
Excellent attention to detail
Ability to work on an oncall rotation

Penner Farm Service Ltd. offers a competitive wage along with Health and Dental Benefits and a profit-sharing plan. We offer an excellent work environment with opportunities for development and advancement.