Office Services Clerk - Calgary, Canada - West Canadian Digital Imaging

West Canadian Digital Imaging

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WCD (formerly West Canadian Digital Imaging) is a leading on-demand digital print and information solutions provider headquartered in Calgary, Alberta.

We help our customers transform their business, empower their people, and share their story. As a proud 70-year-old Canadian company, we breed a positive culture for entrepreneurs, doers, collaborators, and team players. We service customers across Canada with a deep commitment to customer service, innovation, quality, and high performance.

Role Overview

Reporting to the WCD Site Team Lead, the incumbent is responsible for ensuring that all visitors and clients receive helpful, consistent, and exceptional customer service.

Key Results

Greet employees and guests professionally and courteously
Answer and direct telephone inquiries
Follow security protocols and practices when admitting external visitors and in emergency situations
Maintain the reception area, ensuring refreshments are stocked and the waiting area is tidy and organized
Manage the ordering of Taxi Chits and complete invoice reconciliations
Assist with catering deliveries and setup
Coordinate the combined meeting room bookings which includes ensuring set up and take down appointments are set and modified if required
Prepare and process invoices with coding through SAP/VIM
Manage general access cards available for sign out at reception
Manage incoming supplies requests and new hire supply packages
Cross train on other team member duties as required
Other duties as required

Education

High school diploma or GED is a requirement

Skills and Experience

A solid understanding of computers and office equipment is a requirement
Strong ability to remain organized and manage multiple projects and duties and conflicting timelines
Skills to be detailoriented is a requirement
Ability to be resourceful and proactive when issues arise
Strong fluency in English written and verbal skills is a requirement
Exceptional customer service ethic is that displayed in the passion for the work

Join WCD to grow you career, expand your knowledge, and become part of a fun team committed to customer success.