Facilities Coordinator - Downsview, Canada - Serco North America

Serco North America

Verified Company

Downsview, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Position Description:
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation.

As a Facilities Coordinator you will be based out of our Toronto area office and will assist in the facility management of our 56 Ontario DriveTest Centres and various travel points and temporary sites.

If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.

The Facilities Coordinator will assist in leading and delivering large client and contract-driven operational changes/assigned special projects and ensuring the successful delivery of the Driver Examination Services (DES) contract and Serco Canada Inc as a whole.

Primary Duties and Responsibilities:

Facilities Management:

Prepare construction cost estimates for leaseholds improvements
Responsible for overseeing the activities of contractors
Provides direct oversight for technical, maintenance and building activities within the facilities budget to ensure compliance
Supports the standard operating procedures for facilities maintenance
Identify safety hazards within and incorporate the remediation of such hazards to ensure that staff and occupants work in a safe environment.
Implement, administer, and coordinate safety training program
Administration of invoices from vendors and contractors as required, including processing of all incoming utilities and renovation invoices
Respond to and action corrective and preventative work orders, prioritize by urgency,

Operations:

Coordinates moves, organizes movers, and arranges for the relocation of furniture and equipment and for a variety of services such as power and communications
Coordinates purchasing requirements as directed
Manage the continuous improvement initiatives and operational efficiency gains
Assists in the supervision contractors and third parties as required

Health & Safety:

Ensure that compliance of all laws and guidelines are met as they relate to the operation of the building's infrastructure. Responsible for alerting management of building discrepancies
Ensures compliance with management responsibilities and participates in the establishment and implementation of processes to identify and eliminate or reduce risks to the safety of Support Office staff and the public
Ensures that department staff are in compliance with the processes provided for their safety and encourages reporting of any hazards, impacts and risks of which they are aware

Qualifications:

Qualifications:

Understanding of property management function and commercial leasing
Comprehensive knowledge of maintenance processes
Knowledge of budget preparation and accruals technique and the management of operating costs
Understands aspects of project management, construction planning and execution
Knowledge of building design and construction including architectural, electrical, structural and mechanical
Critical thinking to identify problems, evaluate alternatives, and recommend effective solutions

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Skills / Experience:

Preferred two to five (2-5) years related experience in Facilities/real estate setting. An appropriate combination of education, training and experience may be considered
Possession of a valid Ontario Driver's license and vehicle
Demonstrated verbal/written communication skills
Proven record of excellent internal and external customer service
Good written and verbal communication skills
Ability to work effectively with wide variety of individuals
Experience in managing commercial property and accounts
Experience performing regular inspection of facilities and equipment
Proficient with computer literate such as Microsoft Word, Microsoft Excel, Powerpoint

Competencies:

Effective communication skills and ability to work cross functionally within the organization
Solid business and project management knowledge
Excellent collaborative leadership and organizational skills
Stellar internal and external relationship building skills
Strong degree of integrity and judgment
Willing to take ownership for the outcomes of projects within scope of responsibility
Strong planning, coordination, execution and analytical skills
Proven ability to meet deadlines and changing priorities

Other:

Comply with Serco Canada Inc. policies and procedures
Ability to work flexible and extended hours as required
Travel as required

Company Overview:
Serco Inc. (Serco) is the Americas division of Serco Group, plc.

In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation.

We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies