Product Manager, Payment - Montréal, Canada - SSENSE

SSENSE

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce.

Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Job Description:

Reporting to the Director of Product Management, the Product Manager, Payment holds a critical role within the SSENSE Product team, working directly with teams of Engineers and Designers in building the foundation of our payment architecture while redefining the payment experience for our customers on all channels.

Acting as the heart, mind, and voice of our customers, he/she will play an active role in contributing to the product vision for the Payment Team, which supports some of the most critical components of our technology and infrastructure, related to payment / checkout / fraud.

The Product Manager, Payment will be operating in an ambitious and exciting time, supporting the growth of SSENSE by supporting a portfolio of Payment products and integrations, facilitating and optimizing payment operations, managing an ambitious and innovative product roadmap, and leading the end-to-end execution of all product related initiatives.

RESPONSIBILITIES

Delivery & Execution - 45%

Manage the product roadmap, providing visibility to the senior leadership
Identify synergies amongst various payment / checkout / fraud initiatives and develop an optimal implementation plan
Define success metrics to measure the performance and business impact of the payment products and initiatives
Lead Engineers and internal stakeholders through the endtoend implementation of payment initiatives
Implement agile best practices to maintain product backlog in JIRA for each initiative throughout its lifecycle

Product Discovery - 35%

Capture payment initiatives and needs from the business stakeholders and actively manage the product backlog
Prioritize continuously clearly highlighting estimated impact vs effort and tradeoffs and communicating regularly with all parties involved
For prioritized initiatives, go deep into product discovery, documenting problem or opportunity, rationale, how to measure impact, risks & mitigation and rollout plan
Work collaboratively with all the stakeholders (Finance, Sales, other Business Functions and other Tech Squads) to align on a roadmap and obtain their buyin

Product Strategy & Vision - 20%

Oversee a set of payment products and define the vision and strategy for this designated product area
Stay abreast of the latest trends in technology, ecommerce, retail, and fashion, buying and planning incl. AI/ML

Qualifications:

REQUIREMENTS

Bachelor's degree in Business, Computer Science, Engineering, or a related field
Master's degree, MBA, MSc., PhD an asset
Experience in Consulting, Finance, Investment banking, Analytics or other Data functions and ecommerce retail experience preferred
A minimum of 5 years of total relevant work experience
A minimum of 3 years of relevant work experience, with delivering software products and technologies an asset
Excellent fluency with technical concepts to translate technology initiatives into business goals
Experience working with developers, architects to guide the most optimal technical solution
Experience working in an Agile environment
Experience in payments / fraud an asset
Strong written and verbal communication skills in French and English

SKILLS

Highly analytical and detail oriented
Creative thinker with excellent problem solving abilities
Strong stakeholder management skills and ability to lead by influence across functional teams
Strong business acumen, entrepreneurial drive and technical understanding
Demonstrated ability to gather user requirements across diverse functional areas and convert them into a compelling product vision
Ability to thrive in a fastpaced, performancedriven environment

Additional Information

WORLD CLASS TECHNOLOGY
Technology is at the core of everything we do at SSENSE.

Driven by an engineering mindset and a problem-solving attitude, we blend fashion with technology to deliver an unparalleled experience to our customers as we build seamless, custom solutions to deliver the SSENSE offering.

WORLD CLASS TEAM
The SSENSE tech team is responsible for an international headless commerce platform.

Working in an agile environment, our squads are made up of experienced innovators in Product Management, QA, Design, DevOps, Software Development, Machine Learning, Data Engineering, and Security.

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