Satellite Operation Centre - Ottawa, Canada - General Dynamics Missions Systems-Canada

General Dynamics Missions Systems-Canada

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

General Dynamics Mission Systems-Canada currently has a new position for a fulltime SATCOM Operator.

This position is key in providing continuous support to the DND Satellite Communications Operations Centre (SOC), and as such, this job involves working (night/day) shift work within Department of Defence (DND) SOC.

Typical Duties

Logging & processing of technical events and/or generation of incident reports
Assist clients with minor trouble shooting and modem configurations
Processing Satellite Access Requests and validating & implementing Satellite Access Authorizations
Answering SOC Phone, E-Mail, and chat messages
Coordinate satellite access and deaccess activities with DND Operational units
Providing Onthejob training for new SOC Operators
Performing shift handover briefings
Collecting and processing postmission information
Producing weekly/monthly reports
Remote Monitor and Control of Satellite Anchor Stations

Essential Skills

Requires a two or three year College diploma as a Technologist and/or equivalent experience, specializing in electronics, telecommunications
Specialized or formal SATCOM technology training from a recognized institution and/or equivalent experience
Experience with operation and monitoring and control of SATCOM systems
Experience in planning and/or execution of satellite communications activities
Ability to communicate effectively with customer at a variety of authoritative levels
Possesses the flexibility and the ability for quick and knowledgeable response to technical and customer service related issues
Good appreciation of the customer's facility, methods of operation and sensitivities

Ideally you will have experience in some of the following

Previous Canadian Forces experience or working in a military environment
Experience with commercial and/or military SATCOM networks
Experience with large terrestrial SATCOM terminals

Other:

Must be able to obtain and maintain Canadian Security Clearance and a positive Controlled Goods Assessment. Eligibility to work in Canada either as a Canadian Citizen or Permanent Resident.

Company Overview:

General Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.

We believe in maintaining a diverse workplace - inclusive of beliefs, cultural background, job experiences, thoughts and ideas. If who we are and what we do resonates with you, we welcome you to join our team

Our Company Benefits

We pride ourselves in being a great place to work with a shared sense of purpose, offering impressive benefits:

A compressed nine-day fortnight and compressed hours
which means every other Friday off
A personalized career development plan, alongside regular progress reviews supporting and valuing your progression within the Company
A flexible working environment where your contributions are recognized and rewarded with flexible benefits