Quebec Grants Consultant - Montréal, Canada - Ryan, LLC

Ryan, LLC

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Duties and responsibilities, as they align to Ryan's Key Results

People:

Coordinate client project delivery within the team, ensuring that resources are effectively allocated in order meet client needs, and projects are delivered successfully (high quality, on time, on budget)
Deliver against KPIs for team performance and report on progress, identifying and managing any issues appropriately. Report on applicable commercial targets and dissemination of team targets.
Facilitate weekly scheduled team meetings, ensuring adherence to project management tools and the maintenance of an uptodate action list to ensure effective delivery of client projects.
Line management of the team. Demonstrate leadership capabilities and proactively share knowledge and capability; mentor, inspire and support individuals to develop.
Drive continual improvement in capability through development of tools and methodology and training delivery. Identify training requirements within the team.
Undertake performance management review process for direct reports.
Contribute to recruitment and talent planning.
Manage resourcing in the cluster; update internal capacity planning tools on a weekly basis with progress updates, alerts and resourcing requirements.
Be aware of and follow policies and procedures, with particular attention to standards of customer/client service, health and safety, and equality and diversity.

Client:

Ensure the team develops and maintains positive and effective relationships with its clients, facilitating an effective twoway information flow with regular updates for clients and timely intervention on potential issues.
Own, maintain and nurture client relationships whilst delivering on projects.
Ensure client dissatisfaction/issues are escalated appropriately at the earliest opportunity to facilitate rapid resolution.
Provide input into the development process based on understanding of the client's needs.

Value:

Assess and confirm the client's match to selected fund; ensure each of the cluster's clients are informed as to the specific competition scope and eligibility criteria.
Plan and execute multiple concurrent client projects, taking responsibility for more complex or ambiguous projects, delivering these on time and budget (i.e. time input)
Ensure the cluster understands and undertakes quality assurance activities, following Standard Operating Procedures, disseminating quality control activities.
Contribute to the companywide improvement programme.

Education and Experience:
Proven consultancy experience.

Must be able to prove excellent critical thinking skills, ability to summarise complex information in a simple and clear way.

An ability to research and be a quick learner is also essential.

Computer Skills:
Strong knowledge in Microsoft Office, Google Document Suits.

Certificates and Licenses:
None

Supervisory Responsibilities:
Supervising team cluster with roles from associate consultant to senior consultant grants.

Work Environment: