Employee Experience Coordinator - Calgary, Canada - PBS Systems

PBS Systems

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun "

The Opportunity:

We are changing the way people buy and service cars one dealership at a time.

In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.

Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that's where you come into the picture.

While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.

After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role:

Due to our steady growth over the last couple of years, we are looking to expand our Employee Relations team to ensure our focus is on point.

With offices in the US & Canada, we are looking for a diverse HR professional who is an excellent communicator, a people's person and is passionate about building up engagement and positive new hires experience.

As an Employee Engagement Coordinator, you will be responsible for facilitating onboarding and orientation, ensuring positive engagement, and providing first-class welcome experience for all new PBS employees.

This role will be the main point of contact for new employees to ask questions about PBS during their first year.

The Employee Engagement Coordinator will work with new employees over the course of their first year of employment to support a positive adaptation to PBS culture and strengthen employee engagement with the role and company.

This is an entry level position with the potential of making big impact in the organization.

This role will be based in our Calgary office. This is not a remote work opportunity.

Responsibilities:

Act as the main point of contact for all new employees during their first year for any HR/Payroll/Benefits/Employee Relations and PBS Culture related questions. Responds directly to their questions or redirects them to the appropriate person.
Keep up to date knowledge of PBS benefits, policies and any other information that the new hire could need during their first year of service
Responsible for developing and implementing an onboarding program for all new employees to complete in their first year of employment
Coordinating onboarding across all PBS offices to ensure a similar experience for all new hires
Hosting orientation sessions in both presential and online modalities
Responsible for creating a welcoming and inclusive environment
Create education opportunities over the course of the first year to engage new hires with the necessary departments and to learn key processes
Provides feedback as appropriate, to Payroll and Benefits, Employee Relations, and new employee's manager to help improve training and onboarding processes
Conducts exit interviews and reports trends to Director of Employee Relations

Qualifications:

High School degree and/or college education or related experience in the HR field
Ability to work with and maintain confidential information
Exceptional organizational and time management skills
Customer focus / excellent customer service skills
Excellent verbal and written communication skills
Engaging public speaker
Problem solving & trouble shooting skills

What we offer:

An amazing team to work with
Internal promotion and growth opportunities
An education department dedicated to helping you with professional and personal development
Free parking
Staff events
Great referral bonus
On site gym
Staff discounts with GM, Dell, and more
Medical benefits, RRSP and paid time off