Intensive Case Manager - Niagara, Canada - Niagara Region

Niagara Region

Verified Company

Niagara, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Division:

homelessness services & community engagement

Important Notices & Amendments:

As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more.

In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees.

Temporary Duration:

Approximate Duration:12-18 months

Please note:
This position will be located and will report to the Bridge Housing location in Niagara Falls

Shift Schedule:
will be scheduled days, afternoons, nights, weekends and holidays in a 24/7/365 environment - with 12 hours shifts

About Us:

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara.

Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries.

Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities.

Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside.

An international destination with easy access to its binational U.S.

neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region's amended COVID-19 Vaccination Policy.

As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region.

However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction.

The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

JOB SUMMARY:

Reporting to the Supervisor, Homelessness Services, this position provides intensive case management services to individuals who are experiencing chronic homelessness and may be living with severe and chronic mental illnesses, addictions issues, and/or in recovery.

Intensive Case Managers provide facilitation and support from a trauma-informed approach, ensuring hospitality, dignity, and respect during their stay at the Bridge Housing Program.

The worker will collaborate with staff from the homelessness sector to assist individuals with moving through the Bridge Housing Program and into permanent housing through a progressive engagement approach.

This will identify the needs of clients and assist them with referrals to appropriate services, to provide active listening and crisis intervention when needed.

The Intensive Case Manager will assist individuals to meet their basic needs and provide linkage to formal supports and services; services will be provided 24 hours daily.

QUALIFICATIONS:

EDUCATION:

College Diploma or a University Degree in social services, social work, or a related discipline
Current certification in First Aid/CPR
Nonviolent Crisis Intervention training or willingness to be certified
Naloxone training or willingness to be certified
Understanding and Managing Aggressive Behaviour (UMAB) training an asset

KNOWLEDGE/EXPERIENCE:

Minimum 2 years experience working with the homeless population
Knowledge and utilization of clientcentred, traumainformed approaches
Knowledge of harm reduction practices
Experience working with people who are chronically homeless
Knowledge and experience in addictions, mental health,_ _concurrent disorders,_ _trauma, poverty, and genderbased violence are an asset
Experience providing personcentered, traumainformed, antiracist antioppressive informed services and supports to individuals with diverse experiences and identities_ _
An understanding of Housing First principles
An understanding of/or demonstrated practice of crisis intervention
Knowledge and understanding of local community resources an asset

***:

SKILLS:

Written communication and computer skills sufficient to perform documentation and related administrative duties
Verbal and interpersonal communication skills sufficient to relate to patients, families, and other healthcare professionals in a calm and professional manner
Strong advocacy, problem solving, deescalation, mediation and negotiation