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    Catering Supervisor - Mississauga, Canada - Dexterra Group

    Dexterra Group background
    Full time
    Description

    Job Description

    WHAT'S THE JOB?

    This position assist with the execution of catering services, fostering client relations and team training and guidance to ensure consistent adherence to quality and standards.Specifically:

  • Strict attention to detail is required for this position: in food prep, execution and client/ customer relationships
  • Train & direct staff as required to ensure that established standards are met
  • Be a model of professionalism and etiquette for the team
  • Motivate, coach and develop all team members to ensure on-going optimum service
  • Maintain full & complete knowledge of the catering menu and serving portions.
  • Make use of checklists for all catering service set-up
  • Ensure all catering events and services are ready no later than 15 minutes in advance of required service time. No exceptions
  • Assist with booking and guiding all agency employees. Ensure clear direction is given as relating to event details, uniform standards and expected etiquette.
  • Ensure that established uniform standards are followed at all times; no deviations.
  • Provide suggestions for improvements
  • In the absence of the Manager, the Catering Co-ordinator shall act on his/her behalf.
  • Schedule team members as required; at minimum make recommendations to the manager to ensure best practices
  • Ensure compliance to Dana merchandising standards for catering set up
  • Ensure clear and consistent signage at all services
  • Keeping the Catering board / binder up-to-date
  • Assigning production sheets to appropriate kitchen departments
  • Data entry and support to accounting department as required
  • Liaise with catering customers as required to ensure satisfaction with product delivery and service standards
  • Qualifications

    WHO ARE WE LOOKING FOR?

  • Smart Serve
  • Food Safety Certificate
  • First Aid

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