Land - Billing Coordinator - Mississauga, Canada - DB Schenker
Description
The Billing Coordinator ensures that invoices are generated and mailed out to our customers in a timely and effective manner.
The Billing Coordinator must also be committed to exceeding client expectations while respecting company policies- Provide professional customer service
- Call carriers to obtain information necessary to process shipments
- Update events as they relate to shipment pickup and delivery of shipments
- Audit carrier invoices
- Retrieve files and invoices for accounting as required
- Enters billing information into UNIX
- Generates invoices
- Audits files to SOP's, quotes on file or direct quotes located in files
- Call customers when necessary to advise shipment status and/or obtain information necessary to process shipments
- Arrange pickup and delivery of orders with shipper, consignees and carriers when required
- Negotiate rates with carriers at times
- Coordinate with customs department if required
- Other duties may be assigned to meet business needs
- Minimum two years experience in Group Freight operations with solid understanding and knowledge of Ground Freight billing requirements
- Strong Computer skills
- Ms Word, Excel, etc.
- Excellent customer service skills required
- Attention to detail and strong followup skills a must
- Good planning and organizational skills
- Ability and willingness to work in team environment as well as independently
- Demonstrated ability to multitask and meet deadlines in fast paced environment.
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