Maintenance Technician - Toronto, Canada - Tricon Residential

Tricon Residential

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

The Maintenance Technician, reporting to the Maintenance Manager, is a professional with a practical mind and attention to detail.

The role is responsible for ensuring maintenance repairs are completed on a timely basis to ensure resident satisfaction and safety is in alignment with procedures and service level agreements.

This position is working at our property called "The Selby".

This is a 6 Month Fixed Term Contract.
Customer Service

Act with integrity and demonstrate support for our core values
Maintain an overall focus on enhancing the resident experience
Communicate with residents on the status of maintenance repairs, in a timely, courteous and professional manner
Demonstrate and maintain professional relationships with internal team members, direct reports, leadership, and vendors
Provide exceptional customer service when interacting with residents and vendors
Courteous and prompt communication with team members and management

Maintenance

Respond to service requests in a professional and timely manner
Perform general and specialized maintenance requests which can include but is not limited to the following: minor plumbing, electrical, HVAC, carpentry, and renovation (drywall, painting, flooring, and/or cabinetry) repairs
Ensure maintenance repairs are completed on a timely basis to ensure resident satisfaction and safety (within 24 hours)
Take initiative to correct deficiencies, as necessary
Respond to afterhours calls when on call
Ensure proper workflow for all maintenance work orders are completed
Maintain a clean work environment
Monitor external contractor progress
Utilize technology to accurately drive productivity and continuous improvement for maintenance service delivery
Complete maintenance logs and ensure accuracy and compliance to company policy
Other duties as required

Health & Safety

Ensure all vendors and contractors comply with the established health and safety legislation and policy, and immediately address any infractions, hazardous conditions, or damaged equipment
Follow prescribed Personal Protective Equipment (PPE), health and safety regulations and procedures in compliance with Ministry of Labour laws
Ensure compliance with all legislation, including but not limited to, the Residential Tenancies Act, Employment Standards Act, Fire Code, and Ontario's Occupational Health and Safety Act

Administration and Reporting

Document and report all maintenance work order records electronically via Mobile Doorman in a timely manner

- detail work completion or if outside contractor work is required to complete the maintenance work order

Qualifications:

High school diploma required, College diploma or trades certification in relevant field preferred.
Skilled in repair and maintenance of building systems, including, but not limited to minor plumbing, electrical, mechanical, HVAC and miscellaneous renovation repairs.
Selfstarter with high degree of initiative, agility, flexibility, and professionalism.
Exceptional communication (written and verbal) and interpersonal relationship skills.
Intermediate level knowledge of MS Office and basic knowledge of Yardi an asset.
Ability to work with a diverse group of people and interests while being culturally aware.
Ability to work flexible hours, including on call.

Minimum Requirements:

High school diploma required, College diploma or trades certification in relevant field preferred
Skilled in repair and maintenance of building systems, including, but not limited to minor plumbing, electrical, mechanical, HVAC and miscellaneous renovation repairs.

At Tricon Residential, we know that the best ideas happen when people bring their uniqueness to work with them. Inclusion is an integral part of how we leverage that uniqueness into our Company.

Supporting Diversity, Inclusion and Belonging is not only the right thing to do; it is the right thing to do for our business.

Job Type:
Fixed term contract

Pay:
$50,000.00-$55,000.00 per year

Schedule: