Dispatcher/customer Service Representative - Caledon, Canada - AGI TRANSPORT INC.

AGI TRANSPORT INC.

Verified Company

Caledon, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are currently looking to hire a Dispatcher/Customer Service Representative who will be responsible for dispatching daily deliveries that transport freight across North America, Pre-Planning, and Dispatch future loads based out of our Caledon office in Ontario.

Responsibilities:

Plans and coordinates pickups/deliveries already entered into the system to ensure that they will be completed on time;
Establishes proactive communication with drivers for better planning;
Check the availability of drivers;
Checks the availability of trucks and trailers;
Make sure to take note in the system of all information relevant to pickups and deliveries;
Verification of the routes of each driver to plan departures and destinations
Demonstrates respect and fairness in dealing with drivers
Adapts to changes in customer requests / makes lastminute changes (eg redirecting trips);
Revise its planning to take into account the unexpected having arisen
Notify customers of problems, delays, and others.
Performs related duties as assigned by the Operations Manager and General Manager.
Willing to work on the weekend (Saturday or Sunday) for a few hours.

Desired Skills and Experience

Strong computer skills, particularly with Microsoft Office.
Previous logistics and customer experience a must
Good time management with an ability to prioritize and multitask.
Knowledge of Fleet Manager Software is a must

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Must have own vehicle to commute_

Total Number of Hours:
up to 45 Hrs. weekly

Job Types:
Full-time, Permanent

Salary:
$40,000.00-$48,000.00 per year

Schedule: