Shift Manager - Duncan, Canada - Burger King

Burger King Duncan, Canada

1 week ago

Full time

Description

GREAT FOOD COMES FIRST

Every day, more than 11 million guests visit BURGER KING restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

The Shift Manager is the Shift Leader focused on delivering sales and profit results through profitability, Guest, people & operations. The Shift Manager supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager operates under the direction of the RGM and directly manages a shift of Team Members.

Responsibilities:

PROFITABILITY

Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders

GUEST

Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

PEOPLE

Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance

OPERATIONS

Sets an example for Team Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards

*Performs duties of the Team Member when necessary

High School Diploma or GED required * 1-2 years of previous quick service restaurant experience * Demonstrated understanding of guest service principles * Available to work evenings, weekends and holidays * Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

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