Product Administration Agent - Québec City, Canada - Desjardins

    Desjardins
    Desjardins Québec City, Canada

    3 weeks ago

    Desjardins background
    Full time
    Description

    As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform clerical and administrative tasks to support your unit's day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential.You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. Morespecifically, youwillberequired to :

  • Carry out administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents
  • Provide information about your unit's day-to-day operations
  • Check data in the system and correct it as needed
  • Communicate with practitioners to obtain and verify information

    • What we offer*

  • Competitivesalary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Definedbenefit pension plan thatprovidespredictable, stable incomethroughout retirement
  • Group insuranceincludingtelemedicine
  • Reimbursement of health and wellnessexpenses and teleworkequipment

    • What you bring to the table

  • Bachelor'sdegree in a relatedfield
  • A minimum of twoyears of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • This posting is primarily intended for unionized employees under the AESF - Québec certification of the Services and Operations, Investment Products vice-presidency.
    • Drive results, Nimble learning, Situational adaptability

    Trade Union

    DGOPP-QC-FISA

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

    If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask

    Job Family

    Administration (FG)

    Unposting Date