Case Assistant, Workers' Compensation - Toronto, Canada - Canadian National Railway

Canadian National Railway

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At CN, everyday brings new and exciting challenges.

You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track.

We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference.

You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

Job Summary

The Case Assistant, Workers' Compensation is responsible for providing confidential administrative services and supporting the day-to-day administrative requirements of the Workers' Compensation team.

The role ensures the overall efficient administrative operation of the regional team including supporting the Workers' Compensation Officers.

Main Responsibilities

Receive, distribute, and coordinate incoming mail, materials and information as well as respond to routine correspondence from internal and external stakeholders
Develop and maintain the operational areas information database via Systems, Applications, and Products (SAP), Teams and Outlook including reference materials, publications, and filing systems
Prepare and update a variety of correspondence, reports, and materials for internal and external stakeholders
Coordinate the payments of all incoming physician and Workers' Compensation invoices
Order and maintain office supplies and equipment
Perform other related duties to support the regional Workers' Compensation Officers, as assigned

Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role is eligible to participate in CN's flexible work policy.

Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.

Requirements:

Experience
Office Administration

Minimum 2 years of experience in office administration
Experience working with sensitive medical information

Education/Certification/Designation

High School Diploma or General Educational Development (GED)

Competencies

Applies critical thinking
Communicates with impact
Identifies needs and finds solutions to create value for all stakeholders
Collaborates with others and shares information
Demonstrates active listening

Technical Skills/Knowledge

Ability to type 45 words per minute
Knowledge of computer software including Microsoft Outlook, Teams, SAP and Internet tools
General knowledge of the Workers' Compensation Board operations and legislation
Fluently bilingual, both written and verbal (English, French)
Any knowledge for any of the above would be considered as an asset

About CN
CN is a world-class transportation leader and trade-enabler.

Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S.

through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.

CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results