Systems Analyst - Toronto, Canada - State Street

State Street
State Street
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
Who we are looking for

Why this role is important to us


The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018.

CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds.

Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.


Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for

As a Systems Analyst - AVP, you will:
What we value


Skills and Duties:

  • User administration/privileges
  • Configuration and testing of software changes and operational processes
  • Interface/integration configuration, testing, and support
  • Assistance resolving escalated problems
  • Migration of changes and problem resolutions to production environments
  • System availability
  • Performance troubleshooting
  • Charles River IMS and database software patches
  • Charles River IMS version upgrades
  • Business Continuity/Disaster Recovery assistance
  • Working with CRD colleagues to smoothly transition new clients to production operation.
  • Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
  • Participation in the development and ongoing refinement, enhancement and continuous process improvement for the services.
  • Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
Education & Preferred Qualifications

  • A BS degree in a technical discipline such as Computer Science, Engineering, Mathematics or a BA in Finance or Business with an IT concentration.
  • A minimum of 5+ years of progressively responsible experience.
  • Experience with SQL, MS SQL Server
  • Proven ability to work in a missioncritical operations and production support environment.
  • Experience or familiarity with servers and networks is preferred.
  • Proven ability to partner with various internal departments to deliver superior customer service.
  • Break down moderately complex processes into simple and reliable components.
  • Experience with automation using scripting languages such as Python/ Perl and PowerShell.
  • Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.
  • Database software or IT technical experience.
  • Charles River IMS or securities trading software experience is preferred.
  • Any experience with the following is preferred: databases, server operating systems, servers, networks, job scheduling software, system monitoring software, clusters/high availability systems, Disaster Recovery/Business Continuity, FIX.
  • Strong written and verbal communication skills.
  • Ability to manage multiple, simultaneous priorities.
  • Proven organizational skills with attention to detail.
  • Ability to achieve results without close supervision.
  • Selfmotivated with the ability to operate independently and also has the strong desire to work as a member of a team.
  • Demonstrated practical, handson, "cando" approach, and the ability to work efficiently and creatively.
  • Strong analytical and problemsolving skills.
  • Flexibility with schedule and ability to work beyond regular business hours for period off hours support.
Additional requirements

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

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