Warranty Technician - London, Canada - Tricar

Tricar

Verified Company

London, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Tricar Developments Inc Colonel Talbot Rd.

, London, ON N6P 1H5)seeks
Warranty Technician (TEER to perform the following duties:

Address preoccupancy deficiencies noted on the Pre-Delivery Inspection (PDI);
Review post possession homeowner concerns;
Conduct visual inspections of warranty issues;
Perform 'handson' repairs high quality workmanship at a productive and efficient pace; with mínimal disruption to the homeowner;
Schedule additional services with subtrades;
Assess, repair and eliminate warranted deficiency items as noted on Homeowner 30day, 1st year, & 2nd year Warranty forms;
Review service warranty lists with homeowners explaining which items will be rectified immediately and why;
Obtain homeowners signature on completed items;
Respond and resolve Homeowner emergency calls such as water leaks, no heating/cooling, power issues;
Prepare materials required and plan service work prior to visiting homeowners' units;
Review work orders on a proactive and daily basis;
Ensure client satisfaction is achieved in all facets, at all times;
Provide feedback to management regarding quality issues and areas where improvements can be made in the construction finishing process;
Complete warranty work as per customer PDI reports including drywall repairs, carpentry, paint, etc.;
All general repairs that may be required on site;
Complete repairs as per building audits, interpret and address deficiencies as identified by Engineer Report.

Required Qualifications:

Minimum 2 years' experience as a Warranty Technician in high rise residential condominium construction;
Extensive knowledge of the _Ontario Building Code_, _Tarion Warranty Program_and _Ontario New Home Warranties Plan Act_ as it relates to high rise development is required;
Excellent communication skills verbal and written; ability to explain procedures and warranty guidelines/rulings;
Customer service skills professional presentation, reliable, accountable with good conflict resolution abilities;
Enjoy working in a fast paced, teamoriented environment, as well as working independently;
Ability to respond quickly and calmly in emergency situations;
Multitasking ability to work on various projects simultaneously;
Excellent organizational skills, time management skills and demonstrated attention to detail;
Ability to develop a constructive and helpful working relationship with homeowners;
Knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment;
Comfortable in the use of technology smartphones, tablets or computers to record, review and communicate information related to deficiency lists;
Flexible, with the willingness and ability to travel daily to assigned sites throughout Southwestern Ontario;
Must have a valid driver's license and provide own tools;
Willingness to undergo required training.