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    Payroll Specialist - Montréal, QC, Canada - ADP, Inc.

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    Description
    ADP is hiring an experienced Bilingual Payroll Consultant .

    In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business.

    Whether it's partnering with associates inside ADP or outside with our clients - you work across all HR disciplines - management, benefits, payroll, risk management and compliance - to deliver your human capital management expertise in an increasingly competitive global marketplace.

    Respond professionally and timely to client regarding the use of WFN (Payroll, Time & Attendance, HRB modules).

    Use resources to research and respond to client inquiries requiring guidance on how to address a wide variety of payroll, pay practice, payroll tax questions and statutory and regulatory changes.

    Responds to & resolves all incoming telephone calls and/or email inquiries from clients; Complete complex projects for clients, such as calculation updates, special reports, and company set up or troubleshooting activities.

    Review and create internal documentation to support responses to payroll practitioner/specialist questions

    Gains a broad understanding of ADP's multi-modular Payroll, Time and Attendance and HR application including the many complex features and configuration options.

    Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution.

    Assists in the training of less tenured or new hired associates on product knowledge, process and procedures.
    Minimum 3 years' experience in Payroll ADP Product knowledge in WFN is strongly preferred
    Knowledge of Mainframe/CCI (Paytech/Autopay) is required
    Experience with TLM/EZLM is an asset
    Strong MS Office Skills (Word/Excel)
    English/French Bilingualism is required
    Bachelor's Degree preferred or equivalent in Payroll/HR experience
    Canadian Payroll Association (CPA) certification is an asset (PCP)
    Diversity, Equity, Inclusion & Equal Employment Opportunity at


    ADP:

    ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.

    Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.


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