Facilities Specialist - Markham, Canada - Rogers Communications

Rogers Communications

Verified Company

Markham, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes.

From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed.

We offer Canada's largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

Come play a key role in driving the future of business innovation in Canada.

We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

Are you up for the challenge? If so, consider the following opportunity:

The
Data Centre Facilities Specialist (DCFS) is responsible for the operation, monitoring, trouble-shooting and basic maintenance of HVAC equipment, electrical, mechanical and fire suppression systems located within Rogers Data Centers.

The DCFS is responsible for embracing and maintaining the established rigorous internal controls designed to maintain SOC I, SOC II and PCI compliance.

In this role, the DCFS is responsible for enforcing sign in and identification policies related to collocation clients and contractors or vendors while visiting the data centre to work on their equipment.

This role is responsible for the timely resolution of collocation client and internal trouble tickets.

Data Centre Facilities Specialist (DCFS) are responsible for monitoring and analyzing Rogers Data Centre network and infrastructure alarms and escalating to appropriate teams as required.

What you will be doing:

Quick and effective troubleshooting to diagnose mechanical and /or electrical systems failures and working with contractors to quickly resolve or mitigate interruption in services
Incident reporting
Documentation of maintenance and breakfix activities
Scheduling regular preventative maintenance activities
Performing basic preventative mechanical and/or electrical maintenance where safely applicable
Performing basic Fire/ Life Safety maintenances where safely applicable
Systematically troubleshoot various facilities systems where safely applicable
Keep internal documentation up to date as processes and systems change and improve.
Maintenance of electrical and mechanical drawings and project documentation
Maintain diagrams for physical layouts of electrical and mechanical systems
A working knowledge of pumps, compressors, boilers, chillers, building HVAC systems
A working knowledge of UPS systems and associated switch gear
A working knowledge of standby generator systems and associated switchgear
A working knowledge of sprinkler systems/ fire alarms systems, building management systems
A working knowledge of specialized data center cooling equipment
Management of service contractors/vendors until assignments are satisfactorily completed
Liaise with internal teams to assist with customer implementations.
Perform weekly generator inspections
Perform regular walkthroughs of the facility to ensure that everything is functioning properly.
Conduct maintenance vendor orientations at site
Perform power usage audits.
Perform emergency cabling and patch cables.
Responsible for Life Cycle Management planning and execution
Emergency oncall and shift work including midnights, weekends, holidays.
Maintain data center security systems and infrastructure monitoring
Maintain security integrity at Rogers Data Centres based on security policies.
Ensure both internal and external visitors to the Data Centre are aware of and comply with all health and safety guidelines+

What you bring:

High School graduation with some Post-Secondary Education preferred
Graduation from a trade school or recent apprenticeship in a mechanical/electrical trade or equivalent experience
Experience operating and controlling large, complex electrical and mechanical systems
Comprehension of common predictive and preventative maintenance techniques
Proven discretionary judgment with ability to resolve both routine and non routine issues
Attention to detail with an ability to follow through on project objectives
Proven communication skills and exceptional service attitude
Ability to work in a teambased environment with other facilities and technology professionals
Demonstrated ability to handle a multitasking environment
General knowledge of related codes, regulations and compliancy standards
General knowledge of electric systems and components
Strong mechanical aptitude
Excellent communication skills (verbal and written)
Working knowledge of DVM's and other associated electrical/mechanical measurement tools
Experience working with han