Field Service Technician - Montréal, Canada - VEGA Instruments, Canada Ltd.

VEGA Instruments, Canada Ltd.

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

VEGA Canada distributes and services process instrumentation to measure level, density, weight, and pressure. Our products have been making industrial processes safer and more efficient for over 60 years.

As an employee, you'll find VEGA Canada commits itself to the highest quality standards and respect for the individual needs of employees, customers, vendors, and shareholders.

Our Mission:
Deliver innovative measurement technology solutions worldwide

Our Values:
Curiosity, Humanity, Simplicity, Connectivity

Job Requirements

Must be living in Quebec
Must be able to travel to the United States for trainings at the VEGA America Head Office
Must have a valid driver's license and be able to drive
Have the ability to follow all safety protocols and guidelines
Must be physically able to perform the duties required, including the ability to wear Personal Protective Equipment (PPE) such as hard hats, harnesses, safety glasses and any other required safety gear,
Be willing and able to comply with all applicable Saftey regulations and polices, which may include and need to shave any facial hair that could interfere with PPE or respiratory protection requirements. The specific grooming standards may vary depending on the site or plant where services will be provided.
Comfortable and physically capable of climbing silos and working at tall heights.
Must be willing to obtain Working at Heights certification upon hire.

What you'll do:

Inspects malfunctioning or damaged products and reviews performance reports and documentation from customers and field representatives to determine nature and scope of problem.
Analyzes inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs.
Provide remote and onsite technical assistance to help troubleshoot and repair equipment.
Submits complete service reports for customer invoicing. Submit expense reports within guidelines of company policy.
Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems.
Develop service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product.
Provide a communication link between the customer and the company to help ensure effective service is provided to the customer.
Conducts training on Radiation Safety and the safe operation of the equipment and demonstrates skills to trainees, including both team members and customers.

What you'll need:

Associate's degree in electrical, Instrumentation (preferred) engineering technology or equivalent;
AND 2+ years related experience including a strong electrical background with understanding of basic AC/DC circuits, ability to use basic electrical/electronic tools, such as volt and current meters, and proficient in the use of the basic functions of Microsoft Office;
OR equivalent combination of education and experience.

Preferred:

3 years' experience in previous employment as a Field Service Technician with an instrument manufacturer serving the process industry or as an Instrument Technician within the process industry.
Understanding of digital process control protocols: Modbus, Profibus, Foundation Fieldbus, and HART protocols are a plus.
Understanding Electronic communications such as: RS232, RS422, RS485, and IIC Bus

What makes VEGA a great place to work?
VEGA Instruments, Canada Ltd.

provides a full benefits package including:

A competitive salary
Extended Medical, Dental, Life, and Disability benefits available on day one
Day 1 Competitive GRSP with a company match to help you reach your retirement goals
Other perks include paid time off, holiday pay, tuition assistance, and training opportunities.
Company Vehicle & Fuel Card
Company cellphone
A free trip to VEGA Germany to experience our Home of Values Event

VEGA Instruments, Canada Ltd. is proud to be an Equal Opportunity employer.

It is our policy that we will not discriminate against any person based on race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, or veteran status.

- _________________________________________________________

VEGA Instruments Canada Ltd. distribue et entretient des instruments de traitement pour mesurer le niveau, la densité, le poids et la pression. Nos produits rendent les processus industriels plus efficaces depuis plus de 60 ans.

En tant qu'employé, VEGA Canada s'engage à respecter les normes de qualité les plus élevées et les besoins individuels des employés, des clients, des fournisseurs et des actionnaires.

Notre mission :
fournir des solutions technologiques de mesure dans le monde entier.

Nos valeurs