Summer Student - Calgary, Canada - Spartan Controls

Spartan Controls
Spartan Controls
Verified Company
Calgary, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Work Term - 4 months (May - August 2023)

Role and Responsibilities:


To assist with the following (will train):

  • Installation and configuration of Windows operating systems and software programs
  • Installation and setup of internal users' computer systems
  • Technical support of hardware and software (e.g., MS Office, etc.)
  • Provide internal users with inperson and telephone support
  • Evaluate operational challenges and recommend solutions
  • Assist with office equipment relocations
  • Perform minor printer support

Qualifications and Skills:


  • Currently enrolled in postsecondary school, directly related to Information Technology
  • Good triage skills (know when to solve and when to dispatch)
  • Solid working knowledge of Microsoft products (Windows 10, Word, Excel, PowerPoint, Outlook)
  • Experience with Smartphones and mobile devices an asset
  • Experience with Service Desk ticketing system (e.g., ServiceNow) an asset
  • Experience with remote control tools (e.g.,SCCM) and Dell hardware an asset
  • ITIL certification an asset
  • Proven customer service practices (on phone and in person when dispatched)
  • Technical problem solver who is detailoriented
  • Strong interpersonal, communication, and organizational skills
  • Effective management of priorities and multiple deadlines
  • Highly motivated and innovative
  • Strong team player
  • Entrepreneurial work ethic

Closing Date:
Sunday, January 22, :59 pm MST)
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