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Thunder Bay

    Inside Sales Representative - Thunder Bay, Canada - Fountain Tire

    Fountain Tire background
    Description

    Overview

    Fountain Tire (Thunder Bay) is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a Inside Sales Representative/Service Advisor.

    Wage: Based on exoerience

    As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

  • Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
  • Providing service quotes and receiving customer authorization for work to be performed
  • Finalizing sales and completing customer follow up to determine their satisfaction level with the service received
  • Scheduling customer appointments for tire and mechanical service
  • Ensuring that all products are billed accurately to the customer
  • What does it take to get on track?

  • 3+ Years experience in a Customer facing environment required
  • Basic computer skills
  • A keen interest and knowledge in automotive is an asset
  • Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
  • Excellent time management skills
  • Strong interpersonal skills with the ability to work as a team
  • Ability to work well under pressure in a fast paced, ever changing and high-volume environment
  • Availability to work Saturday's
  • What do we offer? At Fountain Tire, you'll have a great place to work:

  • Pay worthy of your experience
  • Regular day shifts
  • Great discounts for you and your family on tires, parts and mechanical services
  • Health, Dental and Vision Benefits for you and your family
  • RRSP matching program
  • The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store


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