Project Manager, New Student Transition - Waterloo, Canada - University of Waterloo

University of Waterloo

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Overview:

The Project Manager, New Student Transition is responsible for the coordination and implementation of comprehensive and intentional pre-arrival transition programs for a diverse group of first-year students.

This includes developing, coordinating, and delivering programs and services aimed at enhancing student success and university readiness for new students and their parents/supporters.

The Project Manager is accountable to the New Student Transition Specialist but works closely with all staff in the Student Success Office (SSO).

The Project Manager will function primarily in the areas of project coordination, programming and event management, student development and administrative capacities.

The Project Manager demonstrates a commitment to equity, diversity, inclusion and anti-racism through their program design, operational practices, and leadership.

The Project Manager has three primary areas of focus: 1) Organize, coordinate, and lead the execution of all components of small and large-scale new student transition initiatives, 2) Initiate regular communications with external campus and faculty partners and SSO teams to ensure all stakeholders are well-informed of project timelines, deadlines, and details, and 3) Maintain positive and productive working relationships with students and key campus and faculty partners.

Responsibilities:

Program Administration

Responsible for the overall coordination of prearrival and transition programs for firstyear students including content development, program strategy, and daytoday operations of inperson and/or virtual prearrival programs
Responsible for the overall coordination of new, and the expansion/revision of current programs that support the successful transition of and ongoing engagement of new students and their parents and supporters
Manages work and information flow between program contributors (i.e., SSO staff, faculty and campus partners) and other stakeholders
Knowledgeable with respect to the diverse needs of firstyear students and their parents and family and provides a studentcentered approach to creating a meaningful, engaging and fulfilling transitional experience
Coordinate and lead meetings with stakeholders and ensure action items are completed in a timely manner
Works collaboratively with representatives in each faculty, other departments across campus and staff in the Student Success Office for the planning and implementation of firstyear prearrival and arrival programs including but not limited to: Waterloo Ready, Parent and Family Orientation, prearrival communications and various online initiatives
Provides extensive program documentation outlining program goals, risk management, program logistics, budget, and evaluation criteria
Applies an equity, diversity, inclusion, and antiracism lens to all project management and program administration elements

Project Management

Implements and maintains project management processes and principles for all transition initiatives and projects
Develops a project plan, that includes but is not limited to project scope and deliverables, clear outline of roles and responsibilities for all involved stakeholders (internal and external to the SSO), deadlines and the process for moving the work forward and budget to ensure all project deliverables are in place and completed on time and within spending constraints
Remain technically current with the tools and programs required to organize and coordinate the project, including but not limited to Microsoft Office suite and software that supports the project management process
Develops and leads a communications strategy among all project stakeholders, ensuring that key information is shared well in advance of deadlines and that all stakeholders are clear of their roles and expectations in relation to the overall project
Leading continuous assessment and review of process and strategy throughout all new student transition initiatives within the portfolio

Program Assessment

Knowledgeable and up to date on the needs of all incoming firstyear students including Black, Indigenous, racialized, 2SLGBTQ+ and other historically underrepresented students and their parents and family members including best practices at other institutions, current trends, and forecasting future developments in student affairs
Coordinates the collection of information (staff and participant feedback, attendance numbers, etc.) to provide recommendations for future program adjustments and considerations
Oversees program evaluation and assessment for all programs in the portfolio, to anticipate future programming needs and requirements. This includes but is not limited to survey administration, synthesizing participant and stakeholder feedback, and inputting relevant information into SSO databases as needed

Relationship Building