Patient Services Partner - Newmarket, Canada - Southlake Regional Health Centre

Southlake Regional Health Centre

Verified Company

Newmarket, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Bio

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County.

Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen.

As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

As part of the Personal Support Worker (PSW) Permanent Compensation Enhancement Program there is a $2/hour wage enhancement until the end of the current fiscal year March 31, 2023.

RNU (Rehab Neuro Unit) is a 40-bed unit with care divided into acute medicine, acute stroke/neurology and stroke/ neurology rehab.

Unit allows for staff to diversify their learning and skill with focus on medicine and neuro/stroke subspecialty.

Extensive interdepartmental collaboration with team consisting of dedicated Occupational Therapists and OT assistants, Physiotherapists and PT assistants, Speech Language Pathologist, Social Worker, Nurse Practitioner and RN/RPN/PSW care model.

Please join our RNU family

The Patient Services Partner (PSP) is responsible for the provision of patient care to a specific group of patients under the supervision of Regulated Health Care Professionals (RHP) and in accordance with the policies and procedures of the Southlake Regional Health Centre (SRHC).

PSPs are primarily required to perform tasks for patients that are focused on activities of daily living (ADL) including mobility and feeding.

Skills & Abilities

Recent patient care experience preferred
Recent acute care experience preferred
Demonstrates understanding of infection prevention and control practices
Demonstrates conflict resolution skills
Demonstrated problem assessment skills
Demonstrated commitment to customer service and teamwork
Demonstrated individual leadership skills
Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting health care environment.
Demonstrated commitment to, and understanding of the principles of diversity, equity and inclusion
Models behaviour that is aligned with the values of Southlake Regional Health Centre.
Always with compassion
Power of many
Serve with purpose
Every voice matters

Qualifications:

High school diploma required
Successful completion of a Personal Support Worker/Developmental Service Worker program through a National Association of Community Career Colleges approved program (community college/accredited college program) OR successful completion of a minimum of the 1st year of a Nursing program required

Closing Statement

At Southlake, we are committed to fostering an inclusive and accessible environment.

We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities.

Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

Primary Responsibilities

Empty, measure, and report ostomy and Foley catheter drainage and dispose of contents
Perform urine and stool specimen collection and labeling of these specimens
Perform various patient care duties and related social activities necessary in meeting patient's personal needs and comfort and documenting as required
Provide physical assistance to patients as required by assisting with lifts and transfers, as directed by a RHP
Assist with ambulation, toileting, bathing and personal hygiene functions under the direction of RHP
Assist with tray setup and feeding of patients as directed by a RHP; opening packages, making patient comfortable, feeding when necessary and documenting food consumption
Monitor at risk patients by direct observation in or outside the patient room
Document patient care activities in the Health Care Record