On-Site Solutions Associate - Vancouver - White Cap Canada Inc.

    White Cap Canada Inc.
    White Cap Canada Inc. Vancouver

    1 week ago

    Full time
    Description

    Job Summary

    Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.

    Major Tasks, Responsibilities and Key Accountabilities

    • Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
    • Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
    • Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
    • Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
    • Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
    • Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
    • Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
    • Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

    Nature and Scope

    • Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
    • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
    • None.

    Work Environment

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
    • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
    • Typically requires overnight travel less than 5% of the time.

    Education and Experience

    • HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

    Preferred Qualifications

    • 1+ years of sales or account management experience.
    • Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
    • Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

    #J-18808-Ljbffr

  • Work in company

    On-Site Solutions Associate

    Only for registered members

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · Responsible for daily executing of our service commitment and identifying customer's needs as well as outlin ...

    Vancouver Full time

    1 week ago

  • Work in company

    Customer Sales Solutions Associate

    Only for registered members

    We are building a team of Customer Sales Solutions Associates who take pride in meaningful conversations, quality service, and real results. · Must be 18 years of age or older · Excellent verbal, written, and interpersonal communication skills · ...

    Vancouver, BC VY Z

    3 weeks ago

  • Work in company

    Client Operations Associate, Client Solutions

    Only for registered members

    We are looking for a Client Operations Associate to join our team.This opening represents a unique opportunity to be part of a team responsible for overseeing the processes and operational aspects of our firm's client service function, while also partnering closely with the sales ...

    Vancouver $70,000 - $90,000 (CAD)

    1 day ago

  • Work in company

    Associate Director, Managed Device Solutions

    Only for registered members

    The Associate Director leads the strategic design engineering and lifecycle management of the university’s managed device ecosystem. · ...

    Burnaby $116,061 - $138,495 (CAD)

    1 month ago

  • Work in company

    Senior Credit Solutions Associate, Commercial Banking

    Only for registered members

    The Senior Credit Solutions Associate will work with the Senior Credit Solution Manager with the preparation, analysis, and monitoring of credit applications and portfolios. · ...

    Richmond

    4 days ago

  • Work in company

    Senior Credit Solutions Associate, Commercial Banking

    Only for registered members

    Join a purpose driven winning team committed to results in an inclusive and high-performing culture The Senior Credit Solutions Associate will work with the Senior Credit Solution Manager with the preparation analysis and monitoring of credit applications and portfolios ...

    Richmond, BC VY B

    3 days ago

  • Work in company Remote job

    Live Chat Support Specialist

    Acuity Brands, Inc. - Posted by: Sherri Cirino

    Job Title: Live Chat Support Specialist · About the Role · Sync Staffing, Inc is seeking a dedicated and customer-focused Live Chat Support Specialist to join our dynamic team. This role offers an exciting opportunity to be the front line of communication, delivering exceptional ...

    Vancouver $23 - $31 (USD) per hour Part time

    2 days ago

  • Work in company

    Business Development Manager, Education – Canada

    Only for registered members

    We are seeking a Business Development Manager to join our growing team in Canada. · Develop total solution based concepts and strategies to meet segment End User needs based upon our core technologies and partner technologies. · Maintain and grow End User relationships with solut ...

    Canada - BC - Vancouver

    21 hours ago

  • Work in company

    Entry Level Internet Sales Associate

    Only for registered members

    We're more than just a company—we're a high-performing, · results-oriented team driven by growth, value creation, · and exceptional customer experiences.On-site parking · ...

    Vancouver, BC

    2 weeks ago

  • Work in company

    Business Development Manager, Education – Canada

    Only for registered members

    We are seeking a Business Development Manager for our growing team in Canada. You will be responsible for generating awareness and demand in Axis products and influencing IP solution segments within the Education Segment and its sub-segments. · Develop total solution based concep ...

    Vancouver, British Columbia

    1 month ago

  • Work in company

    Operations Lead

    Only for registered members

    At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our ...

    Vancouver, British Columbia

    4 days ago

  • Work in company

    Coordinator, Projects, Consulting

    Only for registered members

    The MCI Canada Consulting & Community Solutions team supports Canadian and International Associations with Executive leadership Strategic consulting and business planning Customer service management Conferences and events Committee support and management Community and membership ...

    Vancouver, British Columbia

    2 weeks ago

  • Work in company

    Operations Lead

    Only for registered members

    We are fueling the future of retail which means you are too. · Carve your own career path while shaping our future together · ...

    Vancouver, BC

    4 days ago

  • Work in company Remote job

    Client Services Coordinator, Associations and Conferences

    Only for registered members

    We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. · ...

    Vancouver, BC

    1 month ago

  • Work in company

    Field Service Technician II

    Only for registered members

    Job Summary:Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field?NCR Atleos is looking for Field Service Technicians. ...

    British Columbia, Canada $40,800 - $59,200 (CAD) Full time

    1 week ago

  • Work in company

    Client Services Coordinator, Associations and Conferences

    Only for registered members

    The Client Services Coordinator will coordinate and assist MCI's Client Solutions and Consulting & Community Solutions divisions with the coordination and delivery of Associations and Conferences registration, · housing, abstract submissions and membership needs. · Part of a proj ...

    Vancouver, British Columbia

    1 month ago

  • Work in company

    Operations Associate

    Only for registered members

    CB2 is transforming the perception of home design for today's modern consumer. · ...

    Vancouver, British Columbia

    1 month ago

  • Work in company

    Associate Principal, CX Application Strategy

    Only for registered members

    We are seeking an experienced Associate Principal, CX Application Strategy to help drive digital/AI transformation initiatives within our global contact center operations. This role is pivotal in shaping and executing digital/AI recommendations and will work in close partnership ...

    Vancouver, BC

    21 hours ago

  • Work in company

    Client Solutions Coordinator

    Only for registered members

    +A key supporting member of our Operations team, the Client Solutions Coordinator is responsible for assisting Client Solutions Managers and Operations department overall in delivering world-class conferences and events in the Institutional Division. · +The Client Solutions Coord ...

    Vancouver, British Columbia

    21 hours ago

  • Work in company Remote job

    AWS Cloud Automation Specialist

    Only for registered members

    Aequilibrium is a digital innovation consultancy that helps organizations design and deliver secure, scalable technology solutions. An experienced Cloud Automation Specialist is needed to join an exciting project. · ...

    Vancouver, British Columbia

    6 days ago

  • Work in company

    souscripteur/souscriptrice en assurance chantier

    Only for registered members

    Nous sommes à la recherche d'un(e) souscripteur/souscriptrice dynamique en assurance chantier pour notre bureau de Montréal. · ...

    Vancouver, British Columbia

    4 days ago

Jobs
>
Vancouver